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BMW of San Francisco

San Francisco, CA

Overview
Reviews
Vehicles
4.5
612 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
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1675 Howard St

San Francisco, CA

94103

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Showing 612 reviews

January 20, 2024

Easy in and out. Respectful, friendly and efficient. Team is knowledgeable and very service oriented More

by JAMEJIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
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Jan 21, 2024 -

BMW of San Francisco responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of San Francisco!

January 20, 2024

Friendly from the very beginning, explained procedures, provide timeline of service & easy to talk to. . More

by NKOTSUKA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
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Jan 21, 2024 -

BMW of San Francisco responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 20, 2024

Amazing work and help. Thank you so much BMW SF. It was worth driving and getting parts straight with you. More

by JOHANNAMAGANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Jan 21, 2024 -

BMW of San Francisco responded

Thank you so much for your kind words, Johanna, and for taking the time to leave us this wonderful feedback!

January 20, 2024

Scott our advisor was super easy to work with, we got to see many options in the inventory and came away with a new lease within one visit More

by JANELLE.HO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Collins
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Jan 21, 2024 -

BMW of San Francisco responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Janelle, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of San Francisco, we look forward to having you as one of our valued customers for many more years to come!

January 20, 2024

James was very responsive and by the time we go to the dealership, he had the car ready for us to test drive. I really appreciated how helpful and kind he was. More

by ricalyn0614
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Anwari
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Jan 21, 2024 -

BMW of San Francisco responded

Thanks for sharing about your experience with BMW of San Francisco. We appreciate your business and hope to see you again soon!

January 20, 2024

I leased a vehicle from BMW SF at the end of December 2023. They told me there was no problem shipping the vehicle to me since I live in WA state. However, it has been THREE weeks since I signed the leas More

by kai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Wu
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Jan 22, 2024 -

BMW of San Francisco responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

January 19, 2024

My service advisor and the concierge were cordial. The technician performed the repair accordingly. The dealership was generally clean. More

by PETER CHENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lam
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Jan 19, 2024 -

BMW of San Francisco responded

Peter, we're glad to know you had a positive experience at BMW of San Francisco. We always aim for top-notch service and cleanliness. Thanks for your feedback!

January 19, 2024

Excellent professional service! Vincent communicated work in a timely professional way! Always great and fast service More

by KNOLLCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Varilla, Joe Shaghasi
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Jan 19, 2024 -

BMW of San Francisco responded

We're glad to know you had a great experience with Vincent and the rest of our team at BMW of San Francisco! Thanks for highlighting our communication and speed. We appreciate your feedback!

January 19, 2024

The dealership was helpful and help guide me through the car buying process being i am out of state. I was given updates each step of the way. Good communication and transparent through the whole process. B More

by dbarnes301
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
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Jan 19, 2024 -

BMW of San Francisco responded

We appreciate your feedback and are glad to know that our team at BMW of San Francisco was able to assist you effectively throughout the car buying process. We strive for transparency and good communication, so it's great to see we hit the mark with you! Thanks for choosing us - we look forward to serving you again in future.

January 19, 2024

Very good service. The communication was great all the way through the process and we even received videos explaining what had been done.. More

by EMILDAHLMOLLERUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lam, Joe Shaghasi
Report | Print
Jan 21, 2024 -

BMW of San Francisco responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of San Francisco, we look forward to having you as one of our valued customers for many more years to come!

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