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BMW of San Diego

San Diego, CA

Overview
Reviews
3.2
457 Reviews
Call Dealership (858) 560-5050
View Awards

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 457 reviews

August 26, 2021

My experience there was great! as soon as I got there i got received with a welcoming energy. The whole process of buying my car there was fast and easy. For every question I had, Matt had answered all of More

by Armando fuentes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Arsoni , Sean Weaver
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Aug 27, 2021 -

BMW of San Diego responded

Hi Armando, Thank you for your positive review. We are thrilled you had a pleasant, professional, and informative purchasing experience with our Sales Team. We are looking forward to your next visit with us here at BMW of San Diego and we hope you enjoy your new vehicle.

August 25, 2021

Great service and amazing job with Customer service. Highly recommend More

by abrar khan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Cook
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Aug 26, 2021 -

BMW of San Diego responded

Abrar, we're happy our team provided an amazing and great service for you. We are always more than happy to assist you if anything else comes up. Take care!

August 21, 2021

Excellent customer service. My 2017 BMW 330e had a charger issue. CPO warranty didn’t cover it but they gave a new charger for free More

by Sameer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Cook
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Aug 21, 2021 -

BMW of San Diego responded

Hi Sameer, Thank you for your positive review. We are thrilled you had a great experience with our Team for your 2017 BMW 330e. We are looking forward to your next visit with us for any of your future automotive needs. Thank you for choosing BMW of San Diego.

August 13, 2021

This will be the 5th vehicle I obtained through this dealership- 2 or 3 prior to Penske taking over/ Jason Balelo has worked with me over the years/ he is knowledgeable, friendly, courteous and always a More

by penny_duane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Balelo and Jovanni Martinez
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Aug 13, 2021 -

BMW of San Diego responded

Thank you for the excellent review, Penny! We are thrilled to see that the BMW of San Diego team has earned your loyal business. We truly appreciate your recommendations to your friends and we hope to continue working with you for many more years to come. Congratulations on your latest purchase!

August 13, 2021

I would recommend BMW. The dealer who help me was very patients to explain the details. More

by Mulankis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Aug 13, 2021 -

BMW of San Diego responded

Thank you for taking the time to leave us a great review, Mulankis! It was a pleasure to work with you, and we look forward to working with you again at BMW of San Diego.

August 06, 2021

Brad (Lawn) handled my service request for installation of a carbon fiber rear deck spoiler! He also advised me of the need to have the body shop and collision center do the work due to the original spoile More

by RayC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Lawn, Service Advisor.
Report | Print
Aug 09, 2021 -

BMW of San Diego responded

Hi, Ray! BMW of San Diego thanks you for the 5-stars and feedback. The team is glad your experience was perfect. We look forward to future visits.

August 05, 2021

Excellent customer service. Andrew Kim is a key member of the BMW team. Thoroughly explained what needed to be done and gave the time frame of work More

by rjrcal3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Kim
Report | Print
Aug 06, 2021 -

BMW of San Diego responded

RJ, thanks for taking the time to share your great service review with Andrew! It was our pleasure to work with you, and we look forward to working with you in the future.

August 04, 2021

Excellent customer service. Jayson was very professional and very through with my vehicle’s warranty needs. Thank you San Diego BMW for taking care of my car ! More

by Shlatina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson , Sean Weaver
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Aug 05, 2021 -

BMW of San Diego responded

BMW of San Diego appreciates the 5-stars and feedback! We look forward to future visits.

August 04, 2021

The most unprofessional people on service section . Mr. Parker should learn how to Make people happy . More

by Brucejafari
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sean Weaver
Report | Print
Aug 05, 2021 -

BMW of San Diego responded

Bruce, I would like to learn more about the level of service you feel we provided you. We pride ourselves on the high-quality standards we maintain here at BMW of San Diego and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me at wasaro@penskeautomotive.com? Thank you, William Asaro Service Manager BMW of San Diego wasaro@penskeautomotive.com

August 03, 2021

The client advisor Shawn Shantiai was very nice and helpful that made us a happy customer. He did an excellent job overall! More

by artarmi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Shantiai
Report | Print
Aug 04, 2021 -

BMW of San Diego responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department at BMW of San Diego, and we hope that you will continue to choose us as your dealership!

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