BMW of Salem - Service Center

They always are looking out for what’s best for the customer and that’s something I really appreciate customer and that’s something I really appreciate More

They went above and beyond trying to resolve an issue for me and did not charge me inappropriately. me and did not charge me inappropriately. More

HAD 930 APPT. WAS THERE BY 920 WAS NOT READY UNTILL 130 PM. 4HRS FOR FRONT END ALLIGHMENT SEEMS LIKE A 2 HR JOB WAS THERE BY 920 WAS NOT READY UNTILL 130 PM. 4HRS FOR FRONT END ALLIGHMENT SEEMS LIKE A 2 HR JOB More

They were professional, courteous, timely. Honored my appointment time slot. Our Z4 was taken in for diagnosis on time and video by technician was well done, showing what the issue eas with o Honored my appointment time slot. Our Z4 was taken in for diagnosis on time and video by technician was well done, showing what the issue eas with our air conditioner compressor. I intentionally brought our car here grom Portland out of appreciation for their support of BMWCCA in proving morning refreshments and afternoon barbeque following the BMWCCA Covered Bridge Tour. More

As a dealership in BMW in Salem is service oriented he creates a great customer experience. The service department is the best service department I have dealt with in the last 40 years it is because of t creates a great customer experience. The service department is the best service department I have dealt with in the last 40 years it is because of the service department that I bought a new BMW. I would recommend to anyone to use a BMW in Salem as your dealership. I purchased a BMW instead of, a vehicle BMW does not build because I wanted to do business with this dealership. Aaron, the BMW service rep is absolutely the best representation of this company’s customer service experience More

Excellent Service Department courteous on time and very professional. Service advisor advisor did an excellent job! professional. Service advisor advisor did an excellent job! More

Your service advisor (Gary Glaze) was knowledgeable and courteous. I came in without an appointment for a problem my wife had just discovered in her 528iX, and Gary accommodated me. The service techs did a courteous. I came in without an appointment for a problem my wife had just discovered in her 528iX, and Gary accommodated me. The service techs did a good and thorough job. The cost was high (battery replacement), but worth it to keep everything OEM. More

My first time with my BMW 2003 Z4 roadster. They checked the concerns I had and suggested how they would take care of what they found. Quoted prices and made a video of what they inspected so They checked the concerns I had and suggested how they would take care of what they found. Quoted prices and made a video of what they inspected so I could see first hand. How better than that could they be. Very satisfied and will definitely go back to BMW of Salem. More

A very professional dealership that makes a very good effort to accommodate its loyal customers. effort to accommodate its loyal customers. More

Quality of service is top notch at Salem BMW. Friendly communication between customer and service people are alway important. The human factor . We are all human beings. Friendly communication between customer and service people are alway important. The human factor . We are all human beings. More