BMW of Salem - Service Center

Great service. But, could improve in attentiveness. Walked around for a while (15 minutes or so) and nobody asked if we needed help or even hello. But, could improve in attentiveness. Walked around for a while (15 minutes or so) and nobody asked if we needed help or even hello. More

I just moved to the area, and have worked with BMW dealerships in multiple locations. Nobody has taken care of me as well as Gary. He was easy to work with, made sure things were done quickly, and had dealerships in multiple locations. Nobody has taken care of me as well as Gary. He was easy to work with, made sure things were done quickly, and had me on my way. Excited to work with him in the future! More

Facility is well maintained. Bathroom is clean and good looking. Snacks and beverages are available. TV to keep you amused. Friendly & helpful staff. Bathroom is clean and good looking. Snacks and beverages are available. TV to keep you amused. Friendly & helpful staff. More

Quick, professional, and informative service. I felt cared for and important as my vehicle was being repaired. I felt cared for and important as my vehicle was being repaired. More

Daniel and the service team took excellent care of us through a long and complicated process. through a long and complicated process. More

Aaron was great. We were there for a recall, oil change, and brake fluid service. Very satisfied. We were there for a recall, oil change, and brake fluid service. Very satisfied. More

Took my car for service and they were ready for me when I got there and the staff quickly navigated through the maintenance work. Was communicated with on the status while I was there and back on the road a got there and the staff quickly navigated through the maintenance work. Was communicated with on the status while I was there and back on the road ahead of time. More

I just did this review three days ago with the survey you sent to my other email which is Windows with a full size keyboard. This is an iPhone with a mictoscopic keyboard and I’m a guy which means fat finge sent to my other email which is Windows with a full size keyboard. This is an iPhone with a mictoscopic keyboard and I’m a guy which means fat fingers, so this will be a bit short. Dealer is excellent especially the Service department which is the most important part of any dealership. Within the Service department there is a Mr. Aaron Winer who is absolutely superb at his job sand the reason why I came back to this dealership to buy my wife a BMW also. More

Aaron was awesome every time I get my car serviced I learned something about it learned something about it More

Daniel saved the day! My experience went from one star to five star because of him! Great customer service after another employee was rude to me My experience went from one star to five star because of him! Great customer service after another employee was rude to me More