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This rating includes all service center reviews, with more weight given to recent reviews.
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445 Reviews of BMW of Salem - Service Center
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October 11, 2023
I've been getting my vehicles serviced here for over seven years now and the quality has been consistent and lately is better than ever. seven years now and the quality has been consistent and lately is better than ever. More
by hardway506144
Employees Worked With
October 08, 2023
The staff are great and they did a good job on my car. I am just as bit disgusted at how they nickel and dime us charging a $2.95 fee for paperwork and the labor rates give me pause. I know that the mecha I am just as bit disgusted at how they nickel and dime us charging a $2.95 fee for paperwork and the labor rates give me pause. I know that the mechanics aren’t getting very much of that charge. In today’s world, with prices so high, I wonder how much of this overhead is truly necessary. More
by BMW owner with reservations
October 07, 2023
Great customer service and friendly staff. Took time to make sure the repairs were completed. Took time to make sure the repairs were completed. More
by Wersetfree
Employees Worked With
October 07, 2023
Work done in a very timely manner and very pleased with the done. Would highly reccomend!!!! the done. Would highly reccomend!!!! More
by gennyrogerson
Employees Worked With
October 04, 2023
La espera es agradable, hay cafe y buen ambiente, posiblemente haga falta frutas en la cocina posiblemente haga falta frutas en la cocina More
by Erik
Employees Worked With
September 25, 2023
Highly professional, personalized service. All staff helpful and friendly. Received free loaner BMW. If waiting, pleasant waiting area All staff helpful and friendly. Received free loaner BMW. If waiting, pleasant waiting area More
by dmjkap
Employees Worked With
September 21, 2023
The staff is very friendly and follow up is good. They also make communication throughout the service very easy and convenient. They also make communication throughout the service very easy and convenient. More
by mcreech
Employees Worked With
September 20, 2023
I have had my car in for service twice at this dealership and everyone has been fantastic to work with! and everyone has been fantastic to work with! More
by reneedegn
Employees Worked With
September 15, 2023
Loved that they provided a video of work that needs to be done and recap of work that was completed. Always professional and straightforward with communicating what the car needs. Overall wait time was a lit done and recap of work that was completed. Always professional and straightforward with communicating what the car needs. Overall wait time was a little bit longer than anticipated, but still happy with maintenance completed.. More
by swooshj23
Employees Worked With
September 14, 2023
Aaron keeps me informed of all service needs. They do the work efficiently which is important me as I travel over an hour for appointments. Great deakership. They do the work efficiently which is important me as I travel over an hour for appointments. Great deakership. More
by davcha.dc
Employees Worked With
