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BMW of Salem - Service Center

Salem, OR

4.8
445 Reviews
Call Service Center (971) 701-2709

445 Reviews of BMW of Salem - Service Center

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November 04, 2023

Excellent crew in the service department that goes above and beyond to make sure the client is taken care of and their needs are met. More

by WildHareMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

BMW of Salem responded

We're delighted to know our service department at BMW of Salem exceeded your expectations! We always aim to provide top-notch care for all our clients. Thank you for the review and we look forward to serving you again in the future!

November 02, 2023

Excellent and knowledgeable service staff. Willingness to discuss problems and solutions is a real plus. More

by hessd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Stiefel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Goldman
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Nov 03, 2023 -

BMW of Salem responded

We appreciate your feedback! It's great to know our knowledgeable service team at BMW of Salem could assist you and discuss solutions. We're here for any future needs, and extend our thanks, again, for you business!

November 02, 2023

Always provides excellent care and take makes me a priority. Very satisfied with every visit More

by zanewarner523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Kellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

BMW of Salem responded

Zane, we are happy to read you have been pleased with each of your visits here at BMW of Salem! Working with you is always a pleasure and we hope to get the opportunity to do so again soon.

November 02, 2023

I like the no-nonsense way that business is conducted- my questions get answered, mechanics do a very thorough job, and there's no unnecessary marketing added - I can see that the quality of the job speaks f More

by alexboy8181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

BMW of Salem responded

Alex, we're glad to know you appreciate our straightforward approach at BMW of Salem. We believe in letting the quality of our work speak for itself! Thanks for your support and positive feedback.

November 01, 2023

Daniel was great with his communication and making sure I had a good Lyft transportation service. Best car was I've had to date. Kudos to that technition. More

by johnson2470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kemmerle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Stiefel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

BMW of Salem responded

We're glad to know that Daniel and our team at BMW of Salem provided you with great service! Your feedback about the communication and transportation is much appreciated. Enjoy your clean car, thanks for choosing us!

October 30, 2023

They always take good care of me. Very accessible and easy to work with. Glad they're there. More

by Lance
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

BMW of Salem responded

We are glad to be here for you, Lance! Thank you for your loyalty to our team at BMW of Salem. We hope to work with you again soon.

October 29, 2023

Gary Glaze in Service is exceptional! He goes above and beyond expectations. With attentive time management and communication skills, our service experience is top tier! More

by Shelmonkey1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kemmerle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Selby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Ostler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky The Dog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Manheimer, Jesse Evans
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Oct 30, 2023 -

BMW of Salem responded

We couldn't be more pleased to read that Gary Glaze and our team at BMW of Salem provided you with top-tier service! We appreciate your kind words about the attention to detail and communication. Thanks for sharing your experience, we hope to work with you again soon.

October 29, 2023

Great service. Been coming there for many years have owned several BMW’s. Service Writer Gary Glaze is very knowledgeable & informative we truly appreciate him. More

by Shirley Rice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

BMW of Salem responded

Shirley, we're delighted to know that you've had consistently great service with us at BMW of Salem. It's wonderful to see your shout-out for Gary - he'll be pleased! Thanks so much for sticking with us over the years, we look forward to many more.

October 29, 2023

Everything went very smoothly. Great service and the work was done just as it was explained to m. More

by FGoeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

BMW of Salem responded

We are pleased to know the work on your vehicle was completed just as you expected it to be. The positive rating you have shared here for our team is greatly appreciated and we hope to have you back at BMW of Salem again soon!

October 25, 2023

The Service Department has very friendly and helpful service representatives. They provide great customer service. More

by Cami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

BMW of Salem responded

Cami, we're delighted to know our Service Department at BMW of Salem met your expectations with their friendly and helpful service. Thank you for the review, we hope to work with you again soon!

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