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BMW of Salem - Service Center

Salem, OR

4.8
445 Reviews
Call Service Center (971) 701-2709

445 Reviews of BMW of Salem - Service Center

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June 22, 2023

Easy to make appts and are always available within the week! Freindly staff and great thorough service. More

by melissanetland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2023 -

BMW of Salem responded

We are so glad that you had and easy and thorough service with our team here at BMW of Salem. It was a pleasure to assist you and we look forward to seeing you next time you are in need of service.

June 21, 2023

Need to make sure that if work gets done inside the car to vacuum Thanks More

by Alonso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2023 -

BMW of Salem responded

Hello Alnso, Thank you for taking the time to share this candid feedback. I would like to extend my apologies, and hope that you will consider contacting me directly should you wish to discuss further. In addition, I can assure you your feedback will be shared with our team in hopes on improving upon this in the future. 971-273-4377 Chase Petersen Service Manager

June 21, 2023

Great service advisor and tech, easy to schedule work and loaner provided if needed. Quality work. More

by DM
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Brye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2023 -

BMW of Salem responded

It was a pleasure to serve you and we thank you for your positive review. It is so good to hear that you found our service at BMW of Salem to be easy and high in quality. We look forward to seeing you again down the road.

June 21, 2023

Great dealership. Great service and very friendly. I will continue to bring my car here for service. More

by biged169
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2023 -

BMW of Salem responded

Thank you so much for your positive review. It is great to hear that you found our team at BMW of Salem to be friendly and have great service skills. We are so glad you came in and we hope to provide services for you in the future.

June 20, 2023

I came in to drop off my car was greeted great customer service. I am satisfied with the services. More

by Tafolla503
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Gomez
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Jun 20, 2023 -

BMW of Salem responded

Our team couldn't be happier to know you enjoyed your service here at BMW of Salem. Thank you for taking the time to share this review, we hope to have the opportunity to serve you again down the road.

June 19, 2023

I don't remember who I worked with but both people were great. I feel confident bring my car here. More

by jcmcferron
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick Brye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2023 -

BMW of Salem responded

We are so pleased that you had a positive experience with multiple members of our team here at BMW of Salem. It was a pleasure to be able to assist you and we hope to see you again down the road.

June 14, 2023

I always appreciate the cleanliness of dealership, knowledge of staff and the friendliness of staff. More

by dmzimick5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Summerfelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
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Jun 15, 2023 -

BMW of Salem responded

We appreciate you as well! Thank you for bringing your needs to our team at BMW of Salem. Providing you with friendly and knowledgeable service was our pleasure. We hope to work with you again soon.

June 13, 2023

This dealership was courtouis explained everything fixed everything in a timely manner.thank you...have a good day More

by Fvconquestandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey Paulus
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Jun 14, 2023 -

BMW of Salem responded

Thank you for taking the time to share these kind words. Our BMW of Salem team is happy to have resolved the service needed on your vehicle in a timely and communicative manner. For any future service needs, we hope you keep BMW of Salem in mind.

June 12, 2023

I was very satisfied with my service wibmw of Salem. Work quality was excellent and price was reasonable More

by robtaylor03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

BMW of Salem responded

We always love to hear with our customers leave feeling good about their experience and the service provided by our BMW of Salem team. Thank you for taking the time to write about your experience, Rob, it is much appreciated.

June 11, 2023

Very helpful, and very professional. Aaron always communicates well with me on any issues for my car. The loaner service is a great perk, as I live 30 minutes from the dealership. More

by kkn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

BMW of Salem responded

We appreciate you choosing to bring you vehicle in for service here at BMW of Salem despite the travel time to our location. Ensuring the service you received is helpful, professional and convenient is the least we could do. For all your future service needs, we look forward to having you back at BMW of Salem.

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