Back

BMW of Roseville - Service Center

Roseville, CA

4.7
446 Reviews

446 Reviews of BMW of Roseville - Service Center

Sort by
September 08, 2023

Great customer service. Service person very professional and listen to my needs. I will recommend this dealership to my friends. More

by eddyiyoha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 12, 2023 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 31, 2023

I worked with Laura in the service department a few times. She has always been so helpful and nice. I really appreciate her communication with me and she takes the stress out of having to bring my car More

by tchaney1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Sep 04, 2023 -

BMW of Roseville responded

Hi, Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. If you ever need help, just give us a call. Happy motoring!

August 29, 2023

Great service experience. Fast, professional service. Staff are great. Highly recommend. My car was ready before the time. More

by cp.giuliano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 04, 2023 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Roseville and we hope to be of service again in the future.

August 28, 2023

I’ve been coming to this dealership for years. The dealership has a nice lobby/building and the service is always great. Service advisor Laura Steven’s is fantastic. Highly recommend her. She’s kn More

by Cynthia J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
Sep 03, 2023 -

BMW of Roseville responded

Hi Cynthia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 25, 2023

Bmw dealership is clean and organized. My service advisor Nghia Nguyen is a great guy. Highly recommend him. Keeps me updated on the status of my car. Everything went smoothly. More

by nes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nghia Nguyen
Aug 29, 2023 -

BMW of Roseville responded

Hi, thank you for taking the time to leave a review for us at BMW of Roseville. We're happy we could meet your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2023

The customer service representative displayed attentiveness and courtesy. Nevertheless, the mechanic faced difficulty in resetting the service message on my vehicle, which I had purchased from th More

by juancarlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cubberley
Aug 30, 2023 -

BMW of Roseville responded

Hi Juancarlos, we appreciate you taking the time to respond. The staff at BMW of Roseville take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (916) 790-1990 -- we hope to hear from you soon.

August 24, 2023

I was happy that I could get an appointment through Nyphon, instead of going through the service center, which takes longer. More

by PYOxxxxOMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nyphon Vue
August 22, 2023

I needed to take my BMW X3 in because of a re-call and was very impressed by Rocky Keopradabsy's professionalism. He was very helpful and pleasant to work with. Thank you, Rocky! More

by Silvia Gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Keopradabsy
Aug 25, 2023 -

BMW of Roseville responded

Hi Silvia, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 22, 2023

Laura, our service advisor always makes sure our vehicle always gets top notch care. Her excellent customer service and professionalism is what keeps us coming back to this dealership. More

by balogh4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Aug 25, 2023 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 19, 2023

Took my car in to be serviced and Christopher did an amazing job! Very happy with BMW service. More

by Laney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Aug 24, 2023 -

BMW of Roseville responded

Hello Laney, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

...
9
...