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BMW of Roseville - Service Center

Roseville, CA

4.7
446 Reviews

446 Reviews of BMW of Roseville - Service Center

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September 18, 2023

Friendly, knowledgeable, prompt, customer oriented, great inventory, clean showroom, comfortable waiting area. The man at the desk near the bathrooms and clothing was unfriendly. More

by vmr1364
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Lizarraga and others
Sep 22, 2023 -

BMW of Roseville responded

Hi, thank you for bringing this matter to our attention. If you are willing, please call our General Manager at (916) 790-1990 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

September 18, 2023

My car was towed to Roseville BMW Tuesday at 4PM. I received a call promptly with information, options and prices. I needed 4 tires and an alignment. I picked up my car on Thursday. BMW sent an Uber More

by donnaamypeltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Sep 22, 2023 -

BMW of Roseville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 18, 2023

I had to bring my car for first service. Nyphon was very knowledgeable about the car and my needs. Overall great service. More

by FelipeV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nyphon Vue
Sep 22, 2023 -

BMW of Roseville responded

Hi Felipev, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 15, 2023

Advisor was awesome. Repairs were done timely. Great communication. Car is ready to go for another year! More

by angienicole79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
Sep 18, 2023 -

BMW of Roseville responded

Hello, thank you for the high star rating! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 15, 2023

Always a great experience when we go with Laura for servicing. Definitely leave us satisfied with all three of my families BMWs that we bring in. Her communication and customer always seems to be perso More

by Domiiniique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Sep 18, 2023 -

BMW of Roseville responded

Hello, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 14, 2023

Jeff Brown Service Consultant helped with my problems on my 2022 x3 and explaned the results. More

by rfmessina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Brown Service Consultant
Sep 17, 2023 -

BMW of Roseville responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Roseville. If you ever need help, just give us a call. Happy motoring!

September 13, 2023

Hello BMW Roseville. Thank you for the opportunity to give feedback. Nghia is excellent! I look forward to my visits to BMW, for I know Nghia will be there and will give More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nghia.
Sep 17, 2023 -

BMW of Roseville responded

Hi, your comments keep us motivated and working hard for all our guests! We appreciate your recommendation of BMW of Roseville and we hope to be of service again in the future.

September 13, 2023

Followed up with me by phone and completed the requested service earlier in the day than promised. More

by carolandrews2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 17, 2023 -

BMW of Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 11, 2023

I always get great service from this location. My service advisor gets me in right away and keeps me updated throughout the entire process. It's always a quick, easy experience, I love it. More

by victorb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nghia Nguyen
Sep 15, 2023 -

BMW of Roseville responded

Hello, we are pleased to hear you had such a positive experience with us, Don't hesitate to call us if you ever need anything. Be safe on the road!

September 11, 2023

I highly recommendig BMW Roseville. Working personnel are very professional and positive. Nyphon was positive and kind, he did his work fast and good. Hi booked free ride to my offic More

by Arsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nyphon
Sep 14, 2023 -

BMW of Roseville responded

Hello Arsen, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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