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BMW of Roseville - Service Center

Roseville, CA

4.7
449 Reviews

449 Reviews of BMW of Roseville - Service Center

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August 12, 2021

As I was walking up to pick up my car from a recall, a michanic was getting out of my car, not noticing me, i could hear him laughing and making rude comments about all the work that was needed on my car. More

by tammylovestheboyz
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cha..?
Aug 16, 2021 -

BMW of Roseville responded

Hi, we are deeply disappointed by your experience at BMW of Roseville. If you would be willing to give us another chance in the future, please reach out to our General Manager at (916) 790-1990. We would appreciate the chance to turn your experience around.

August 11, 2021

This service was issue free. I was in and out within 10 minutes of my service appointment. Once the service was completed I was notified immediately and the vehicle picked was completed in a timely fashion More

by Bob
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Mahdavi
Aug 16, 2021 -

BMW of Roseville responded

Hi Bob, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 10, 2021

Quick service provided from Chris. Washed and cleaned car all in 4 hour visit with flexible appointment. Thanks for fast in and out cleaning as always. More

by abgermancar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 11, 2021 -

BMW of Roseville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 10, 2021

Took my 2017 BMW X5 in for a service appointment. My service rep., Laura was great She was prompt, courteous, extremely friendly. Highly recommend her. More

by njbartosik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura
Aug 11, 2021 -

BMW of Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Roseville! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 07, 2021

This service was the first since my purchase in July of 2020. Laura Stevens was my service representative. Laura is a true professional and handled my service request with perfection. I am pleased. More

by ffurtado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
Aug 18, 2021 -

BMW of Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Roseville! If you ever need help, just give us a call. Happy motoring!

August 06, 2021

Overall great experience. Chris is the best service advisor. Always listens to the concerns and makes sure that all the issues have been address as well as makes recommendations for other services if n More

by nolanmarrero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 18, 2021 -

BMW of Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Roseville! If you ever need help, just give us a call. Happy motoring!

August 03, 2021

Please give us the car key back with the ring attached to it. Thank you so much for returning my car key the way you receive it. More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura
Aug 18, 2021 -

BMW of Roseville responded

Hi Kim, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2021

Staff is very friendly and accommodating. Service is excellent. Facility is very nice and classy. I am on my 4th BMW and feel most comfortable and confidant having my cars serviced and taken care of at More

by M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
Aug 18, 2021 -

BMW of Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Roseville! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 30, 2021

Bought this car here in 2008-2009. Since then Chris Cuberly has been my service consultant. He is outstanding in every way and keeps us satisfied. More

by maitrask
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Cuberly
Aug 18, 2021 -

BMW of Roseville responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

July 28, 2021

Great service my car was repaired and the service department kept in contact with me via text the entire time. I work in Law Enforcement and was not able to pick my car up when it was ready, Service More

by Jen S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura
Aug 13, 2021 -

BMW of Roseville responded

Jen, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Roseville! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!