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BMW of Roseville - Service Center

Roseville, CA

4.7
446 Reviews

446 Reviews of BMW of Roseville - Service Center

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August 10, 2021

Took my 2017 BMW X5 in for a service appointment. My service rep., Laura was great She was prompt, courteous, extremely friendly. Highly recommend her. More

by njbartosik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura
Aug 11, 2021 -

BMW of Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Roseville! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 07, 2021

This service was the first since my purchase in July of 2020. Laura Stevens was my service representative. Laura is a true professional and handled my service request with perfection. I am pleased. More

by ffurtado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
Aug 18, 2021 -

BMW of Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Roseville! If you ever need help, just give us a call. Happy motoring!

August 06, 2021

Overall great experience. Chris is the best service advisor. Always listens to the concerns and makes sure that all the issues have been address as well as makes recommendations for other services if n More

by nolanmarrero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 18, 2021 -

BMW of Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Roseville! If you ever need help, just give us a call. Happy motoring!

August 03, 2021

Please give us the car key back with the ring attached to it. Thank you so much for returning my car key the way you receive it. More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura
Aug 18, 2021 -

BMW of Roseville responded

Hi Kim, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2021

Staff is very friendly and accommodating. Service is excellent. Facility is very nice and classy. I am on my 4th BMW and feel most comfortable and confidant having my cars serviced and taken care of at More

by M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
Aug 18, 2021 -

BMW of Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Roseville! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 30, 2021

Bought this car here in 2008-2009. Since then Chris Cuberly has been my service consultant. He is outstanding in every way and keeps us satisfied. More

by maitrask
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Cuberly
Aug 18, 2021 -

BMW of Roseville responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

July 28, 2021

Great service my car was repaired and the service department kept in contact with me via text the entire time. I work in Law Enforcement and was not able to pick my car up when it was ready, Service More

by Jen S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura
Aug 13, 2021 -

BMW of Roseville responded

Jen, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Roseville! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 27, 2021

Everyone I spoke with, from parts department to service adviser, provided excellent customer service, and took the time to answer all of our questions. Would recommend everytime! More

by Coolkiddable
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth
July 23, 2021

Custimer service is always very important and autonation bmw provides a good service each and every time I have been at the dealer to service my vehicle More

by na
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Na
Jul 25, 2021 -

BMW of Roseville responded

Hello, We appreciate your positive review about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 21, 2021

xxxxty car already in the shop after 4 days its a brand new car sucks an the service sucks I wish that this wouldn't happened More

by wn1983ill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Jul 22, 2021 -

BMW of Roseville responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (916) 790-1990 to discuss what we can do to help.