BMW of Roseville - Service Center

Purchased my 2015 diesel X5 from Roseville BMW in 2016. I was fortunate to immediately encounter Chris Cubberley who has been my service consultant ever since. He is excellent. On top of service needs, I was fortunate to immediately encounter Chris Cubberley who has been my service consultant ever since. He is excellent. On top of service needs, he cares about making sure his client is up to speed on all issues. He makes sure I have a loaner if I am looking at a long day--. I have sent others to him and they have the same excellent experience-- including someone who is tough to please -my husband! So long as Chris is there -- I will be there too!. More

Nghia Nguyen was very helpful and thorough with explaining the work being done and also upcoming services required. Outstanding Service Advisor! explaining the work being done and also upcoming services required. Outstanding Service Advisor! More

Laura is the best service adviser I have ever work with. She is a gem She is a gem More

My first time at this dealership, very good communication and service from the service tech. I expected the car in a few days at it was completed the same day. and service from the service tech. I expected the car in a few days at it was completed the same day. More

BMW of Roseville is a well-run dealership from Sales to Answering System. Service is always correct and timely. My Service Representative, Jeff Brown, is always polite and knowledgeable regarding BMW aut Answering System. Service is always correct and timely. My Service Representative, Jeff Brown, is always polite and knowledgeable regarding BMW auto systems and maintenance. He is also patient and explains questions in an understandable manner. More

As I was walking up to pick up my car from a recall, a michanic was getting out of my car, not noticing me, i could hear him laughing and making rude comments about all the work that was needed on my car. michanic was getting out of my car, not noticing me, i could hear him laughing and making rude comments about all the work that was needed on my car. Basically saying my car was a piece of crap. Unprofessional. Definitely won't be coming back to BMW of Roseville. More

I've been to Roseville BMW a few times now for my car issues and have dealt with parts and service and each time the experience was wonderful. This last time was a recall service to replace my airbag an issues and have dealt with parts and service and each time the experience was wonderful. This last time was a recall service to replace my airbag and they got me in quickly and took care of it fast with no problems. They have a nice, comfortable waiting area too. They are far better than other dealerships that I have been to over the years. More

I love my dealership anytime that something is going on with my car. They see about me and my concern. with my car. They see about me and my concern. More

This service was issue free. I was in and out within 10 minutes of my service appointment. Once the service was completed I was notified immediately and the vehicle picked was completed in a timely fashion minutes of my service appointment. Once the service was completed I was notified immediately and the vehicle picked was completed in a timely fashion. I would recommend BMW of Roseville for any BMW service. More

Quick service provided from Chris. Washed and cleaned car all in 4 hour visit with flexible appointment. Thanks for fast in and out cleaning as always. all in 4 hour visit with flexible appointment. Thanks for fast in and out cleaning as always. More