BMW of Roseville - Service Center

My service advisor Elizabeth is amazing. She works hard and is always going the extra mile. Give this outstanding service advisor a round of applause! and is always going the extra mile. Give this outstanding service advisor a round of applause! More

My vehicle was brought in for a non-routine service visit. I made an appointment when the problem was detected. Very good service . The car works well again, now. Thank you Joua, Scott and Nghia. visit. I made an appointment when the problem was detected. Very good service . The car works well again, now. Thank you Joua, Scott and Nghia. More

Great customer service! Fast and speedy! Very helpful and personable! She kept me in the loop the whole time! personable! She kept me in the loop the whole time! More

The service representative was very professional. The service I came on for wasn’t very technical (oil change) but the rep besides being very professional was very friendly. service I came on for wasn’t very technical (oil change) but the rep besides being very professional was very friendly. More

Service advisor is awesome, works with customer. Updates customer in a timely manner . Explains job that needs to be done and its corresponding amount with out the door price. Satisfied with my recent visit customer in a timely manner . Explains job that needs to be done and its corresponding amount with out the door price. Satisfied with my recent visit. More

Laura was amazing! Couldn’t have asked a better service rep. And it was cheaper than I would’ve expected for full synthetic, let alone a dealership. rep. And it was cheaper than I would’ve expected for full synthetic, let alone a dealership. More

My service writer has gone beyond to make sure that my car is serviced correctly and in a timely fashion. Jeff has made sure that my concerns were addressed . car is serviced correctly and in a timely fashion. Jeff has made sure that my concerns were addressed . More

We recently moved to Granite Bay and needed our eSeries BMW serviced. Lucky enough there was a dealer 7 miles from us and we found Jeff Brown in the Service Department. Awesome Advisor. Easy to talk with. BMW serviced. Lucky enough there was a dealer 7 miles from us and we found Jeff Brown in the Service Department. Awesome Advisor. Easy to talk with. Clearly outlined the services needed for our car and the speed at which the work was done was very reasonable. They didn’t have a Loaner for me so they sent me home in (and picked me up) an Uber. Worked out perfectly. If you need your vehicle serviced by a great team go to BMW of Roseville and ask for Jeff Brown More

very accommodating once. I got there customer service was the best. need a loaner car to continue working while my was being serviced. The call center told me it was not possible. However, Nighia worked the best. need a loaner car to continue working while my was being serviced. The call center told me it was not possible. However, Nighia worked around the issue and gave me the loaner. This was a life saver for me being that I travel 35 miles to this dealership to have the service done More

I always have an excellent experience at BMW Roseville. My recent visit resulted in replacement of a very important and expensive feature at no cost to me despite my warranty expiring. My recent visit resulted in replacement of a very important and expensive feature at no cost to me despite my warranty expiring. More