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BMW of Roseville - Service Center

Roseville, CA

4.7
449 Reviews

449 Reviews of BMW of Roseville - Service Center

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September 24, 2021

Solid service experience. Made online appointment and was met in person. Quick turnaround and helpful service advisor. Will continue to use BMW of Roseville. Online reservations are a huge improvement More

by Katy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nghia Nguyen
Sep 26, 2021 -

BMW of Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 23, 2021

James was fantastic to work with. He communicated as he indicated he would. Online appointment was each to navigate and availability was great. Great job BMW of Roseville More

by mbennett
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Sep 24, 2021 -

BMW of Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Roseville! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 22, 2021

Great experience. Professional staff. Thorough work performed in a timely manner. Clean and organized. Thank you. More

by Linasilchuk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
Sep 24, 2021 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 20, 2021

My service advisor Elizabeth is amazing. She works hard and is always going the extra mile. Give this outstanding service advisor a round of applause! More

by danielsapata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Mahdavi
Sep 24, 2021 -

BMW of Roseville responded

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 15, 2021

My vehicle was brought in for a non-routine service visit. I made an appointment when the problem was detected. Very good service . The car works well again, now. Thank you Joua, Scott and Nghia. More

by fredflyer
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joua, Scott, Nghia
Sep 17, 2021 -

BMW of Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Roseville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2021

Great customer service! Fast and speedy! Very helpful and personable! She kept me in the loop the whole time! More

by Samantha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name
Sep 15, 2021 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 12, 2021

The service representative was very professional. The service I came on for wasn’t very technical (oil change) but the rep besides being very professional was very friendly. More

by Jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nghia Nguyen
Sep 15, 2021 -

BMW of Roseville responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

September 06, 2021

Service advisor is awesome, works with customer. Updates customer in a timely manner . Explains job that needs to be done and its corresponding amount with out the door price. Satisfied with my recent visit More

by NorPe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaiser
Sep 08, 2021 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 31, 2021

Laura was amazing! Couldn’t have asked a better service rep. And it was cheaper than I would’ve expected for full synthetic, let alone a dealership. More

by yamamotoknows
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura
Sep 03, 2021 -

BMW of Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Laura here at BMW of Roseville! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 31, 2021

My service writer has gone beyond to make sure that my car is serviced correctly and in a timely fashion. Jeff has made sure that my concerns were addressed . More

by austin.dan5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff - service writer
Sep 03, 2021 -

BMW of Roseville responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Roseville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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