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BMW of Roseville - Service Center

Roseville, CA

4.7
446 Reviews

446 Reviews of BMW of Roseville - Service Center

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December 16, 2023

Clean, quick service, friendly. Explained what was going on. Video review of vehicle. Free pickup and drop off to my house. More

by Badbroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky
Dec 18, 2023 -

BMW of Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 15, 2023

Chris Cubberly always takes the time to listen and understand my concerns. Roseville BMW rocks, thanks all ! More

by 1luckywoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cubberly
Dec 18, 2023 -

BMW of Roseville responded

Hi, thank you so much for your positive comments about BMW of Roseville! We are always more than happy to assist you if anything else comes up. Take care!

December 15, 2023

Laura and The Roseville BMW team are outstanding! I moved a few hours away and still make the trip out to Roseville (from Bay Area) because of the service. Thank you Laura and team for always providi More

by aliciamc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Dec 18, 2023 -

BMW of Roseville responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Roseville. We are always more than happy to assist you if anything else comes up. Take care!

December 14, 2023

Their customer service is top notch! I work with Laura and she is amazing! She always takes the best care of me. More

by becca_vazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Dec 16, 2023 -

BMW of Roseville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 14, 2023

Jeff is always helpful, knowledgeable and accommodating. He is prompt in response and I am happy with their service. More

by leishafreitas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Dec 16, 2023 -

BMW of Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 14, 2023

Excellent service. Responsive, thorough and professional. Rocky was my service advisor and did a fantastic job. More

by richardwhitlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky
December 13, 2023

The level of customer service at BMW of Roseville is outstanding. The staff is friendly, patient, caring, respectful and knowledgeable. I greatly appreciate the wonderful hospitality and support provide More

by samir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nghia Nguyen
Dec 15, 2023 -

BMW of Roseville responded

We are pleased to hear you had such a positive experience with us, Samir! If you ever need help, just give us a call. Happy motoring!

December 08, 2023

Rocky at Roseville BMW is always a pleasure to deal with! He is very helpful and goes above and beyond for his customers! Their technicians are also very knowledgeable and helpful and attention to detail. I More

by elledge.kyle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky
Dec 09, 2023 -

BMW of Roseville responded

Hi, thanks for your praise and kind comments about our team. Feel free to stop by if you ever need any more help.

December 08, 2023

Went in for $150 oil change but charged $1500 for visit not expecting that high. Then offered to get financing with 3 month no interest but find out later there’s a $45 loan application fee More

by tiffsgrandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron brown
Dec 12, 2023 -

BMW of Roseville responded

Hi, we regret your experience with us here but are glad you brought this to our attention. Please call our General Manager at (916) 790-1990 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

December 08, 2023

Service was prompt and efficient. Rocky explained what was going to be done my to my car and the amount of time it would take. Rocky was friendly, knowledgeable and efficient. More

by mmartine720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky
Dec 12, 2023 -

BMW of Roseville responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

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