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BMW of Roseville - Service Center

Roseville, CA

4.7
449 Reviews

449 Reviews of BMW of Roseville - Service Center

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October 21, 2021

Great service, friendly staff. Service advisor Chris Great service, friendly staff. Service advisor Chris continues to please. He kept ,me abreast of the repairs needed, and estimate time to complete. More

by Chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 22, 2021 -

BMW of Roseville responded

Hi Chuck, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

October 18, 2021

Laura was great! Listened to my concerns, kept me updated throughout the service and delivered the car as promised! More

by dannybogdan77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura
Oct 19, 2021 -

BMW of Roseville responded

Hi, thank you so much for your positive comments about BMW of Roseville! Feel free to stop by if you ever need any more help.

October 15, 2021

Service Advisor Chris was outstanding. He was very knowledgeable, professional and friendly. Chris keep us up-to-date on the status of our vehicle during service. Please thank him for us. More

by FMGERVACIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor Chris
Oct 17, 2021 -

BMW of Roseville responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2021

Great friendly staff. They do great work. Would definitely recommend them to a friend. Very satisfied. More

by DK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Cubberly
Oct 17, 2021 -

BMW of Roseville responded

Hi, we are pleased to hear you had such a positive experience with us! Thank you so much for your feedback! We hope you have a great day!

October 10, 2021

Jeff Brown provided excellent attention to details and Jeff Brown provided excellent attention to details and on time service. Professional Thank You Jeff. More

by asgheller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
Oct 12, 2021 -

BMW of Roseville responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 09, 2021

Great service, my appointment was on time, and my service technician was very helpful and easy to work with. More

by Carolw1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura
Oct 10, 2021 -

BMW of Roseville responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 09, 2021

Great service! Clearly explained everything. Checked in quickly. Called when promised and provided new tire options More

by Lindadaceves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 11, 2021 -

BMW of Roseville responded

Hi Lindadaceves, we're happy you found our staff to be so supportive during your experience here at BMW of Roseville. Feel free to stop by if you ever need any more help.

October 08, 2021

I was very impressed with the service that I received. I called at 8:00 in the morning for an appointment and my car was serviced the same day and delivered on time. James Moon went above and beyond to del More

by brandir.mcnary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Moon
Oct 11, 2021 -

BMW of Roseville responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

October 08, 2021

Professional and able to respond all my questions. Would like to go again next time More

by MI14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nghia
Oct 10, 2021 -

BMW of Roseville responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 07, 2021

A mix-up in appointment day, but Laura took my car, said they would take care of me - and they did! A short wait time, and service was complete. More

by ehermann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura
Oct 08, 2021 -

BMW of Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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