Back

BMW of Roseville - Service Center

Roseville, CA

4.7
449 Reviews

449 Reviews of BMW of Roseville - Service Center

Sort by
November 26, 2021

Laura has been my wife’s and my service writer for a number of visits. Laura is professional, knowledgeable and courteous. Laura reflects credit upon herself, the dealership and BMW. More

by mark.groboske
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura
Dec 03, 2021 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 21, 2021

Top notch service provided by Nick and Elizabeth in service. We brought our car in for a trouble light and it was diagnosed and fixed up. We are now back to driving our BMW with confidence and no mor More

by rcgunex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Elizabeth
Nov 25, 2021 -

BMW of Roseville responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 18, 2021

I continue to have good experiences at your dealership. My recent service was again done in a timely manner. More

by cbnatch
Recommend Dealer
Yes
Employees Worked With
Laura Stevens, Nasser Subeth
Nov 22, 2021 -

BMW of Roseville responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 15, 2021

Service was great and it was done in a timely manner. Roseville BMW always offers great service. More

by shirleypardini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
Nov 21, 2021 -

BMW of Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 12, 2021

Super easy process from check in to pick up. Communication was super easy and our service guy James was very thorough I will request him every time! More

by A. Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Moon
Nov 16, 2021 -

BMW of Roseville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 01, 2021

Customer Service was great. Very satisfied with the level of service and quality of workmanship. More

by tlkelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nghia
Nov 04, 2021 -

BMW of Roseville responded

Hi. We are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

October 30, 2021

The service was very good and I am happy with the outcome of the auto service. I was NOT happy with Paying over $1600. For my service and getting my car back dirty inside and out! I specifically asked for More

by Chloe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name… bit he was at the service desk and was very patient and helpful!!!!!
Nov 03, 2021 -

BMW of Roseville responded

Hello, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

October 24, 2021

Service writer was OK. I did not get a notice that my BMW service benefit was expiring so I paid $950 I could have avoided. I mentioned that based on the service hours and parts costs were a bit excessi More

by rjpeterson2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not recall
Oct 24, 2021 -

rjpeterson2 responded

see above

October 22, 2021

Fast and friendly service. If there’s an issue of any kind, they make it right! More

by Lo22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard, Chris
Oct 24, 2021 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 21, 2021

Elizabeth was great to work with. She kept me updated during the service for my car. The whole experience was great! More

by grongakos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Oct 22, 2021 -

BMW of Roseville responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Roseville. Please let us know if there is anything else we can do for you; we are more than happy to help!

...
38
...