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BMW of Roseville - Service Center

Roseville, CA

4.7
452 Reviews

452 Reviews of BMW of Roseville - Service Center

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July 11, 2024

The dealership was very clean and organized. Everybody was helpful and pleasant. All the employees were busy working at all times. More

by angielabrode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew/ service consultant
Report | Print
Jul 12, 2024 -

BMW of Roseville responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

July 05, 2024

Chris is the best! I buy cars there cause of their service department. Good communication, good thorough work. More

by Ranzmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jul 07, 2024 -

BMW of Roseville responded

Hi, thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 19, 2024

Quick and complete service. Laura always does a great job getting star car in and out quickly. More

by braden.goodere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Report | Print
Jun 20, 2024 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

June 17, 2024

Great customer service. Casey is the best service rep! I like the video with summary of the inspection findings by the mechanic. More

by stephanie.villasenor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Black
Report | Print
Jun 18, 2024 -

BMW of Roseville responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 13, 2024

Super friendly! ! I have always been welcomed with a smile and taking care of in a timely manner More

by aukele04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nghia
Report | Print
Jun 14, 2024 -

BMW of Roseville responded

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 12, 2024

I felt it took to long to service my car for oil change/,basic service. Laura could have kept me more timely informed on the status of my car. Average customer service. More

by billmoore101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
Report | Print
Jun 13, 2024 -

BMW of Roseville responded

Hello, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (916) 790-1990 to discuss what we can do to help.

June 12, 2024

I have bought my car here and used. their service and service advisors for the life of 2 cars, Chris who had just started when I got my car is still helping me all these years later. Nic More

by LM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cubberly
Report | Print
Jun 13, 2024 -

BMW of Roseville responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Roseville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 12, 2024

When buying new tires please clean them before giving the car back to the customers in the future. More

by tom
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeff and Josh
Report | Print
Jun 14, 2024 -

BMW of Roseville responded

We appreciate you taking the time to leave us a response, Tom! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 07, 2024

Chris has been my service advisor for my past 4 BMWs and he is always amazing. Great service Roseville BMW! More

by Carlacperk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Jun 12, 2024 -

BMW of Roseville responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2024

Laura has always made my services a breeze, she’s professional and great to deal with. More

by Erin M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Report | Print
Jun 10, 2024 -

BMW of Roseville responded

Hello Erin, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

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