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BMW of Roseville - Service Center

Roseville, CA

4.7
446 Reviews

446 Reviews of BMW of Roseville - Service Center

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March 11, 2023

My service advisor is Laura and she always stays consistent giving exceptional customer service and makes sure I’m taken care of with all my needs. More

by Tyese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Mar 14, 2023 -

BMW of Roseville responded

Hi Tyese, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

March 03, 2023

Completely satisfied with the service and was impressed with the professionalism of the advisor. I will not go any where else to have my BWW serviced. The video walk around and inspection was impressive. More

by Lyall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nghia Nguyen, Extremely professional and communicated every step of the way.
Mar 06, 2023 -

BMW of Roseville responded

Hello, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 27, 2023

It takes too long for routine services. 4.5 hours for oil & alignment is unacceptable. When I arrived at 9:40 am I was told that there were 25 cars ahead for alignment. More

by Broobob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
Mar 04, 2023 -

BMW of Roseville responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (916) 790-1990 to discuss what we can do to help.

February 27, 2023

Reasonable price for the service that was performed. Very satisfied with service and knowledgeable advisor. Will take car back again when needed. More

by behpickett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cubberley
Mar 04, 2023 -

BMW of Roseville responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 25, 2023

I was very satisfied with service advisor Jeff Brown’s assessment, explanations and recommendations for the issues that I was having with my BMW. Thanks to him and the service team, my car is running grea More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
Mar 01, 2023 -

BMW of Roseville responded

Hi Gary, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 23, 2023

Service this time was excellent, service advisor Jeff Brown was outstanding. He took control and exceeded expectations. More

by theronwalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
Feb 27, 2023 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 21, 2023

Great service as always! I am always pleased with my visits! Nghia, is the best! More

by Temera
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nghia
Feb 25, 2023 -

BMW of Roseville responded

Hi Temera, thank you for your positive review. We're happy to have been of service to you. We look forward to your next visit! Take care!

February 19, 2023

Number one place to repair your beloved BMW properly. No matter how difficult it could be, the solution , or fix,or even answers will be always found and achieved with profecional technicians, team lead More

by BmWbestcarever
Recommend Dealer
Yes
Employees Worked With
Laura Stevens, Nghia Nguen, Daniel Starr
Feb 23, 2023 -

BMW of Roseville responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 15, 2023

Jeff was very helpful and very knowledgeable. Took excellent care of my vehicle and provided great feedback. More

by dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
Feb 19, 2023 -

BMW of Roseville responded

Hello Dennis, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 09, 2023

Overall, nice, but could be a little quicker on a simple oil change, especially if the customer is waiting. More

by sheetssj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyara Araica
Feb 09, 2023 -

sheetssj responded

Same as above.

Feb 12, 2023 -

BMW of Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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