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BMW of Roseville - Service Center

Roseville, CA

4.7
446 Reviews

446 Reviews of BMW of Roseville - Service Center

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May 26, 2023

Everyone was attentive, timely and efficient. As always you feel special at BMW Roseville. World class cars and facility. More

by sgcattano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky
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May 31, 2023 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2023

Kind people. Good service. Bought our car here and would definitely come back for service and to buy another here as well. It was actually a nice and low stress e More

by millerjerod7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember
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May 29, 2023 -

BMW of Roseville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2023

Today was a good experience, but I have had bad experiences here. I couldn't recommend them. I only brought my car back to them to fix 3 recalls and they are the nearest BMW dealer. More

by BMW reviewer
Recommend Dealer
No
Employees Worked With
Didn't catch her name
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May 29, 2023 -

BMW of Roseville responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (916) 790-1990 -- we hope to hear from you soon.

May 25, 2023

You can’t go wrong with a BMW and the service and support provided by Roseville BMW is awesome! More

by TOMANDDEBWEAVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
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May 29, 2023 -

BMW of Roseville responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 22, 2023

My service rep, Laura, is amazing! She provides the BEST customer service. She's been helping me since 2021 and I always know I'm in good hands. Incredibly friendly, knowledgeable, and More

by Sarah F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Report | Print
May 20, 2023

They did a fabulous job replacing my front windshield after it was nearly shattered by a golf ball. It was in and out in the same day as well! More

by Jeggerts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Entire service department
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May 25, 2023 -

BMW of Roseville responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 20, 2023

Very knowledgeable, friendly to your issues. Provides a time line for the needed work to be done. More

by rjmck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie and Chris
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May 23, 2023 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 19, 2023

Timely and courteous service. The service rep was very attentive to meeting my needs regarding the recall on my car. More

by Italiabella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
May 22, 2023 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2023

Customer service in the s ert vice department is the worst I have dealt with. More

by Jdane
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nghia Nguyen
Report | Print
May 13, 2023 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 10, 2023

Very pleasant and seamless process from start to finish. Highly recommend this dealership service team. More

by mouff1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Cubberly
Report | Print
May 13, 2023 -

BMW of Roseville responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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