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BMW of Roseville - Service Center

Roseville, CA

4.7
446 Reviews

446 Reviews of BMW of Roseville - Service Center

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June 28, 2023

Tried to reschedule to fix the three damaged wheels I left a message with Nick the service manager on Wednesday the 21st of June and still have not received a return or courtesy call. I think that is poo More

by jguevara67z
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Casey (GM) and Nick (Service Manager)
Jul 03, 2023 -

BMW of Roseville responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (916) 790-1990 so we can work towards a resolution. We look forward to hearing from you.

June 28, 2023

I have been servicing my BMWs for the last 26 years. The staff has always done a great job servicing my vehicles! More

by iamcag
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
NGHIA NGUYEN
Jul 03, 2023 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 23, 2023

Go see Nghia at BMW Roseville if you need work on your car! Super knowledgeable about BMWs, really helpful, and great service. I will be going back for regular services. More

by Shoua
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nghia
Jun 27, 2023 -

BMW of Roseville responded

Hi Shoua, we're happy you found our staff to be so supportive during your experience here at BMW of Roseville. Feel free to stop by if you ever need any more help.

June 23, 2023

I had the best service experience ever, professional and my vehicle was serviced within the expected time period. More

by Golfdonahoo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eric Triebull
Jun 27, 2023 -

BMW of Roseville responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 22, 2023

Super friendly and efficient service. The explanation of service was clear and everything was done earlier than expected. Very pleased! More

by stogiedans
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 26, 2023 -

BMW of Roseville responded

Hi Stogiedans, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 19, 2023

Roseville BMW is a great dealership. Their service department is the best I have been to. They do a great job, and have the vehicle ready when they say it will be. I have been ther More

by baddogjulio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nghia
Jun 23, 2023 -

BMW of Roseville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 18, 2023

This dealership is amazing, especially the service department. Rocky was amazing and when my X3 needed some maintenance done and they needed to keep my car for a few days, Rocky was able to get a loan More

by nicholehenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky
Jun 23, 2023 -

BMW of Roseville responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Roseville. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 17, 2023

Fabulous. Quick and fair price. Chris was super, very knowledgeable and efficient. I will be back, hopefully not soon More

by Joyswank Car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 26, 2023 -

BMW of Roseville responded

Hello Joy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 16, 2023

Maintenance completed… forgot to reset the dash indicator. What a novice mistake. I’m pretty disappointed. They only have one job… More

by ZumaJay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 22, 2023 -

BMW of Roseville responded

Hi Zumajay, thank you for taking the time to leave us your honest feedback. If you ever need help, just give us a call. Happy motoring!

June 15, 2023

Easy check in. Clear explanations. Friendly people. Clean dealership. Laura gives a good explanation of needed, recommended service. More

by Charles Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
Jun 22, 2023 -

BMW of Roseville responded

Thank you for taking the time to share your feedback with us. We appreciate your recommendation of BMW of Roseville and we hope to be of service again in the future.

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