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BMW of Roseville - Service Center

Roseville, CA

4.7
446 Reviews

446 Reviews of BMW of Roseville - Service Center

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August 06, 2023

I had a run flat tire failure. They had the tire in stock and repaired it in a timely manner. More

by SCOTTWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Triebull
Aug 11, 2023 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 04, 2023

Eric has done a great job helping us service our x5. Thank you Eric Triebull. More

by brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Triebull
Aug 07, 2023 -

BMW of Roseville responded

Hi Brian, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 03, 2023

Customer Service! BMW of Roseville does not disappoint. Communication is clear and frequent - I always know what's happening to my car - no surprise charges when I pi More

by Ging1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cubberly
Aug 07, 2023 -

BMW of Roseville responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2023

I have yet to come and not be greeted with a minute seeing if they can do anything for me. Everyone is always pleasant. And the service agent that I always deal with is the BEST. ( Nghia Nguyen) treats More

by baddogjulio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nghia Nguyen
Aug 07, 2023 -

BMW of Roseville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 31, 2023

Very patient service writers that are always equipped to answer all questions . This allows the BMW owner to make the best decisions regarding maintenance or service . More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Peodrabodsky
Aug 07, 2023 -

BMW of Roseville responded

Hi Ray, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 30, 2023

Service Advisor Nghia & Service Manager Nick went above & beyond to make sure I was a satisfied customer. This service department is top notch to deal with. I had somewhat of a unique situation, but between More

by db
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nghia & Nick
Aug 03, 2023 -

BMW of Roseville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 27, 2023

Great customer service with Nghia. He was very helpful and thorough with the multi point inspection. More

by Josh Juico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nghia Nguyen
Jul 31, 2023 -

BMW of Roseville responded

Hi Josh, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 26, 2023

Very friendly staff and great experience I had recently on the service of my BMW x7 More

by SS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Madhavi
Jul 29, 2023 -

BMW of Roseville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 25, 2023

The service department here is great. They are always pleasant and helpful, I appreciate the flexibility when I need to add services, and sometimes pick up after service hours. More

by elena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 28, 2023 -

BMW of Roseville responded

Hi, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know! Take care!

July 21, 2023

I had my 2018 BMW X5 service done and thank goodness they found that my back breaks need replacement! My service consultant Chris is very professional, personable and made me feel welcome. Thank you Rosevill More

by Pcmarkov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher @ 581 Service desk
Jul 26, 2023 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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