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BMW of Roseville - Service Center

Roseville, CA

4.7
446 Reviews

446 Reviews of BMW of Roseville - Service Center

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September 12, 2024

Very clean facility, very nice staff. I love that they offer Uber rides to and from my house when my car is being serviced, and that they as it for me! More

by Nataliejones8914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nyphon
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Sep 14, 2024 -

BMW of Roseville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 16, 2024

Excellent service as always Luara is outstanding taking care of my service seamlessly and very professionally More

by Main2bmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Luara Stevens
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Aug 23, 2024 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 02, 2024

Great service overall from the whole team. I've purchased 4 cars from this dealership because of they are very honest and will take care of you with great customer service. More

by ianrahardja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Laura, Nghia, Nyphoon, Nick, Michael.
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Aug 07, 2024 -

BMW of Roseville responded

Hello, it's experiences like yours that really keep us motivated! Feel free to stop by if you ever need any more help.

July 21, 2024

Friendly staff and good service, and no problem with waiting for my vehicle to be worked on. More

by Joe Kwan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nghia Nguyen
Report | Print
Jul 26, 2024 -

BMW of Roseville responded

Hi Reginald, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

July 11, 2024

The dealership was very clean and organized. Everybody was helpful and pleasant. All the employees were busy working at all times. More

by angielabrode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew/ service consultant
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Jul 12, 2024 -

BMW of Roseville responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

July 05, 2024

Chris is the best! I buy cars there cause of their service department. Good communication, good thorough work. More

by Ranzmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jul 07, 2024 -

BMW of Roseville responded

Hi, thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 19, 2024

Quick and complete service. Laura always does a great job getting star car in and out quickly. More

by braden.goodere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Report | Print
Jun 20, 2024 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

June 17, 2024

Great customer service. Casey is the best service rep! I like the video with summary of the inspection findings by the mechanic. More

by stephanie.villasenor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Black
Report | Print
Jun 18, 2024 -

BMW of Roseville responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 13, 2024

Super friendly! ! I have always been welcomed with a smile and taking care of in a timely manner More

by aukele04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nghia
Report | Print
Jun 14, 2024 -

BMW of Roseville responded

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 12, 2024

I felt it took to long to service my car for oil change/,basic service. Laura could have kept me more timely informed on the status of my car. Average customer service. More

by billmoore101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
Report | Print
Jun 13, 2024 -

BMW of Roseville responded

Hello, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (916) 790-1990 to discuss what we can do to help.

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