BMW of Rockville - Service Center

Jonathan took me right away, even though it was late Friday before a holiday weekend took good care of my car and communicated well. Friday before a holiday weekend took good care of my car and communicated well. More

Ease of scheduling Courteous and knowledgeable associates Prompt attention when checking in. Cleanliness of facilities associates Prompt attention when checking in. Cleanliness of facilities More

Clean, punctual, professional, lack of loaners, expensive, friendly, variety, great location, busy, large. Overall good expensive, friendly, variety, great location, busy, large. Overall good More

Excellent communication from the service representative and timely delivery of the car as promised. A great first time experience. . and timely delivery of the car as promised. A great first time experience. . More

He is very helpful，patience，and efficiency. We would highly recommend other client to choose his service. We would highly recommend other client to choose his service. More

Service advisor does not follow up with questions about your vehicle maintenance plan in a mannered time. Choses to use text as communication which I find odd. Left message with Service Manager over 10 day your vehicle maintenance plan in a mannered time. Choses to use text as communication which I find odd. Left message with Service Manager over 10 days ago and no call back. Good service is hard to find. More

Excellent service ,providing a timely , responsive and friendly service. overall great customer experience and follow up friendly service. overall great customer experience and follow up More

The service department always takes good care of me! My car is done in a timely manner. My car is done in a timely manner. More

From the time I arrived until the time I left, I was treated with courtesy, respect and friendliness. The team was professional, the waiting area was clean and best of all, there was a lot of helpful c treated with courtesy, respect and friendliness. The team was professional, the waiting area was clean and best of all, there was a lot of helpful communication. Overall excellent experience! More

Service managers and the mechanics are always communicating very detailed descriptions of any work that needs to be done on your car. Work is completed on time and perfectly finished. communicating very detailed descriptions of any work that needs to be done on your car. Work is completed on time and perfectly finished. More