BMW of Rockville - Service Center

Efficient, helpful and great communication from booking appointment to picking up my car!! Was greeted when I drove in to drop off my car. My advisor, Juan, was very informative and explained everything. appointment to picking up my car!! Was greeted when I drove in to drop off my car. My advisor, Juan, was very informative and explained everything. He called me a Lyft, very nice. Called to let me know what the technicians had found. Received a text my car was ready and the text even included a link to pay. When I got to the dealership, my car was brought down immediately sparking clean inside and out!! More

Jaime organized the scheduling and execution of the work related to recall and repair on my car. related to recall and repair on my car. More

Great service and work on my vehicle when I brought it in, and the team communicated well with me throughout the process. in, and the team communicated well with me throughout the process. More

My first time using the service department. Excellent service and prompt communication..Would definitely recommend. Excellent service and prompt communication..Would definitely recommend. More

Excellent service always! I enjoy having coffee while waiting a reasonable time when my car needs something easy. And I get back my car cleaned! Rockville BMW is the best! Tha I enjoy having coffee while waiting a reasonable time when my car needs something easy. And I get back my car cleaned! Rockville BMW is the best! Thanks to Eric and all the staff. More

The service I receive in the service department is always consistent, efficient, timely, and courteous. consistent, efficient, timely, and courteous. More

very helpful and covered everything that needed to be worked on; including what a previous shop didn’t inform me about. worked on; including what a previous shop didn’t inform me about. More

Omar Pacheco is friendly, knowledgeable, and responsive. And Josh always greets you with a smile. Great team! And Josh always greets you with a smile. Great team! More

Many thanks to Service Rep Joel Mugisha for his outstanding handling of the annual service of my 2018 X2. He processed my arrival speedily and efficiently, provided a ride for me to get home, and t outstanding handling of the annual service of my 2018 X2. He processed my arrival speedily and efficiently, provided a ride for me to get home, and texted when my car was ready for pickup four hours later. The car was shiny clean inside and out and the maintenance carried out, including an alignment, has improved the quality of my ride. More

I love this place, fast service and friendly costumer service Thank you, I recommended 100% bmw Rockville service Thank you, I recommended 100% bmw Rockville More