BMW of Rockville - Service Center

Excellent service center with really helpful and knowledgeable staff. They take the time to really walk through each aspect of service and provide a video walkthrough of each aspect of what was serv knowledgeable staff. They take the time to really walk through each aspect of service and provide a video walkthrough of each aspect of what was serviced. Also really appreciate the service center's efforts to be mindful of costs and theyll do their utmost to keep their pricing fair and reasonable. Absolutely love BMW of Rockville and appreciate their professionalism and they put their customers first! More

We really appreciate Jarred Brown helping guide us through the most recent servicing of our BMW. He provided professional input and advice on what services should be performed immediately and the ser through the most recent servicing of our BMW. He provided professional input and advice on what services should be performed immediately and the services that can be done in October. More

Jarrod is the reason that we went back to Rockville BMW- HE IS THE BEST!! HE IS THE BEST!! More

Efficient and fast service. I appreciate that my service advisor took the time to listen to my concerns. I appreciate that my service advisor took the time to listen to my concerns. More

On time and efficient. Good communication. Easy to make appointment for service. Good turnaround to service the vehicle. Good communication. Easy to make appointment for service. Good turnaround to service the vehicle. More

Great service! The wait was almost nothing. They returned the car pretty quick. I would most certain come back! Joel is amazing! The wait was almost nothing. They returned the car pretty quick. I would most certain come back! Joel is amazing! More

Reliable. Predictable. Clean. Excellent wait area. Clean restrooms. Keeps customers informed of wait times. Makes loaner cars available. Polite. Friendly. Pays Predictable. Clean. Excellent wait area. Clean restrooms. Keeps customers informed of wait times. Makes loaner cars available. Polite. Friendly. Pays attention to customers. The best!! More

William was a great customer service. It was a pleasure to work with and he surprise by speaking fluent Spanish. Share videos and text me and call me kneeing posted about the work. Thank It was a pleasure to work with and he surprise by speaking fluent Spanish. Share videos and text me and call me kneeing posted about the work. Thank you! More

Very organized. Zachary was courteous, thorough, and he communicated effectively. Great initial experience. Thank you. Zachary was courteous, thorough, and he communicated effectively. Great initial experience. Thank you. More

Excellent service advisor total professional Car service carried out professionally and on time to my total satisfaction service carried out professionally and on time to my total satisfaction More