Back

BMW of Rockville - Service Center

Rockville, MD

4.6
597 Reviews

597 Reviews of BMW of Rockville - Service Center

Sort by
October 10, 2023

Always available for service. .courteous. efficient and Profesional. My service representative, Jared is a pleasure to work with. More

by apturner88
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Brown
Oct 12, 2023 -

BMW of Rockville responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Rockville. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 09, 2023

Dealership was friendly and informative. Service was quick and reliable. Have had nothing but good service since buying car at Rockville BMW More

by jacksonalex74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
UNK
Oct 11, 2023 -

BMW of Rockville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 09, 2023

Staff is friendly, helpful and informative. They really helped me with navigating the repair process. More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Coleman
Oct 11, 2023 -

BMW of Rockville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 08, 2023

Good service provided by very nice people. Took well care of us and our car, carefully explaining the situation and our options. More

by Jeffio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos
Oct 10, 2023 -

BMW of Rockville responded

Hi Jeffio, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 06, 2023

William was very professional, nice and accommodating. Service was done fast and quality was very good. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Oct 08, 2023 -

BMW of Rockville responded

Hi George, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 03, 2023

Jarrett Brown is great! He got me in right away for my brake repair and was very diligent about getting the issue diagnosed properly. We took a test drive and he even asked More

by KW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Brown
Oct 04, 2023 -

BMW of Rockville responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

October 02, 2023

Bmw of Rockville has earned my trust and respect by being professional with great care for the costumers, on time service and care. I will always recommend them to my friends More

by Zest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suvin
Oct 03, 2023 -

BMW of Rockville responded

Hi Zest, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 02, 2023

Jarred Brown was an awesome representative of the dealership clearly explaining what would be done to the car and how much it would cost. He also continually communicated with the customer throughout More

by jschim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Brown
Oct 03, 2023 -

BMW of Rockville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 28, 2023

My service appointment was smooth and easy. Every thing was clearly explained. JC was awesome as always. More

by drjon36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Rodriguez
Sep 29, 2023 -

BMW of Rockville responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Rockville. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 26, 2023

Service length was about two hours, not including travel time to and from Northern Virginia. Totally surprised, that for FIRST time, was offered transportation back to home. Great !!! -limited waiting areas More

by MSF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALI SOULEY
Sep 26, 2023 -

MSF responded

Service length was about two hours, not including travel time to and from Northern Virginia. Totally surprised, that for FIRST time, was offered transportation back to home. Great !!! -limited waiting areas in dealership, and few places around to get a bite.

Sep 26, 2023 -

MSF responded

MSF responded publicly on 9/26/23 2:09 PM Service length was about two hours, not including travel time to and from Northern Virginia. Totally surprised, that for FIRST time, was offered transportation back to home. Great !!! -limited waiting areas in dealership, and few places around to get a bite.

...
13
...