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BMW of Rockville - Service Center

Rockville, MD

4.6
624 Reviews

624 Reviews of BMW of Rockville - Service Center

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June 26, 2025

Great service team that is professional and customer centric. They do excellent work and are always thoughtful. Jonathan Berman is a superstar. More

by rmmooreclarity2@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Berman
Report | Print
June 22, 2025

Everyone was very friendly and quick. It was super easy to drop my car off and get a loaner! More

by makenna.morris2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos
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Jun 25, 2025 -

BMW of Rockville responded

Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

June 21, 2025

Very thankful for Scott and the entire Service team . My husband and I have been coming here for more than ten years More

by tinasilviale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Jun 23, 2025 -

BMW of Rockville responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Rockville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 20, 2025

Nelson and all of the staff at BMW Rockville did a fantastic job servicing my vehicle. I highly recommend using their service department for all you service needs. More

by sbenfield1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Report | Print
Jun 23, 2025 -

BMW of Rockville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 19, 2025

Excellent and attentive service. The service professional always takes time to explain the issues and the best resolution. More

by CM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Jun 21, 2025 -

BMW of Rockville responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 18, 2025

Jarred is always honest and helpful with my X7. I have been working with him for 4 years. More

by manddMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Brown
Report | Print
Jun 20, 2025 -

BMW of Rockville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 06, 2025

Excellent environment and excellent customer service. Very responsive to customer needs and requests. Exceeded my expectations. More

by nyfosu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Jun 10, 2025 -

BMW of Rockville responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2025

Excellent customer service and communication. They are always available to help whenever needed. I will only use BMW of Rockville. More

by rosse4000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
May 27, 2025 -

BMW of Rockville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2025

When compared with other BMW dealership experiences, this one was really well organized. Their prompt service saved me a great deal of time. I walked through what needed to be done, was provided an estimate More

by 05tartan10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Smit
Report | Print
May 27, 2025 -

BMW of Rockville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2025

Great service and great customer support. I would definitely recommend serving you vehicle in this dealership. More

by Julio Carrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Report | Print
May 18, 2025 -

BMW of Rockville responded

Thanks so much for the warm recommendation of the team here at BMW of Rockville. Don't hesitate to call us if you ever need anything. Be safe on the road!

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