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BMW of Rockland

Rockland, MA

4.7
805 Reviews

1040 Hingham St

Rockland, MA

02370

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Showing 805 reviews

September 20, 2010

I have made several visits to the Dealership and each visit has been a very pleasant and professional experience. Someone from service is always there to meet me and take me through the process. They h More

by hcarey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Etchings, Clark and others in the Service Department
September 19, 2010

Katie was my service rep for a small accident with my brand new car. She was extremely helpful, courteous and she turned an uncomfortable situation into a pleasant experience. She responded immediately More

by Pat Villani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Ellis
September 17, 2010

Katie was great, over accomodating to say the least. Always pleasant and postitve. She always called back and gave me daily updates on the service of my X5. The service was also excellent, the car cam More

by ddirubbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Ellis
September 17, 2010

I've been working with this dealership for about 14 years and I just purchased my fourth BMW through them. I usually lease my vehicles but this time I purchased. I've worked with other dealers in the past More

by danicro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avery Trumbo and Katie Ellis
September 17, 2010

By far Katie offered a great experience and showed a passion for her job. I appreciated the attention to detail and consistent follow-up. Keeping a consistent communication path between the service depa More

by pskam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kate Ellis
September 16, 2010

The service department is efficient and friendly. They make it completely hassle free. Ted Etchings is fantastic to deal with. It is very easy to get an appointment and they gave me a rental car so i di More

by sarahval
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Etchings - he is the best!!!
September 07, 2010

The team at BMW of Norwell worked with me to find the perfect certified preowned car to meet my needs. Each of the people I dealt with were very knowledgable in their area of expertise, helpful, and wen More

by Max212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avery Trumbo, Shawn O'Connor, Alan Ziadan, David the finance manager, Lisa
August 21, 2010

this was my first visit since i have owned my X3, for oil service, service people were friendly, prompt , the customer lounge was spacious and clean...this is one of the most professional dealership i have b More

by maryx3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chad
April 09, 2010

Brought my 2006 325xi in due to a grinding noise I was hearing. Worked with Joe, the service adviser, and left it for the day. When I came to pick it up, Joe told me they checked everything "thoroughly" More

by aarora610
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe and "Hobbs"
March 01, 2010

Should have read reviews before buying my 3-series here. Even though the salesman, Greg Smith, was wonderful, their service center is beyond horrible. Make sure to have someone take a 2nd look at any servic More

by mysticboater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ted & Reggie
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