BMW of Rockland

Greg made the process of finding and purchasing my 535xi a pleasure! His knowledge of the car and its specific features along with the available services (extended maintenance warranty, Simoniz Glasscoat, a pleasure! His knowledge of the car and its specific features along with the available services (extended maintenance warranty, Simoniz Glasscoat, financing, etc..) was very helpful. I would highly recommend Greg and this dealership to anyone! More

This is the 5th BMW I have leased from BMW Gallery Norwell. Greg was a wonderful salesperson. He made the process easy. From negotiation to paperwork to keeping me apprised of when the car would be in Norwell. Greg was a wonderful salesperson. He made the process easy. From negotiation to paperwork to keeping me apprised of when the car would be in to picking up the car, the service was great! Greg also took the time to walk me through all of the features of the car. By the way, it is an awesome car! More

The Norwell dealer was a very pleasant experience for me. The salesmen, Bob Carpenter, and business manager, Dave Nourse, were very detailed and answered all my specific questions. I clearly understood all The salesmen, Bob Carpenter, and business manager, Dave Nourse, were very detailed and answered all my specific questions. I clearly understood all my options, had sufficient time to test drive a few vehicles, and was pleased with the way they handled negotiations throughout the process without being to pushy or forceful. I also received a great summary from Dave on the additional options and features that bmw offered in regards to extended warranties, simionizing, and overall packages that were avaialble. The day I picked up the car Bob also gave me a great "hands on" tutorial of the specific functions within the car and explained all the details of the navigation system, sound system, and settings within the car. Both gentleman had a genuine interest in teaching me all they could about the car prior to leaving the dealership. All the paperwork was handled in an expeditious manner by Dave and the whole process was simple and fluid. The overall experience was not only painless but enjoyable. Best regards, Regis Coyne More

Katie Ellis is the BEST. She takes care of her customers efficiently and with a smile. I have bought 5 BMW's through the Norwood dealer and when I need to go in for service Katie is organized and friend efficiently and with a smile. I have bought 5 BMW's through the Norwood dealer and when I need to go in for service Katie is organized and friendly. She always takes that extra step to make sure her customers are happy. More

I (thankfully) rarely have to take my CPO X3 for service. However, when I do, I can always count on Gallery to provide me with cost effective, timely service with a smile. The entire process is so painless. However, when I do, I can always count on Gallery to provide me with cost effective, timely service with a smile. The entire process is so painless. The car is always clean and I never have to return for the same issue. They always listen to my crazy sound effects and concerns and never laugh at me. They are honest when it comes to what I can expect for cost or time without my car. More

I had the opportunity of purchasing a 2008 BMW 535XI. I had a great team of guys who pull together and made my experience one of the MOST pleasant and comfortable one. I was VERY PLEASED by thier professi had a great team of guys who pull together and made my experience one of the MOST pleasant and comfortable one. I was VERY PLEASED by thier professionalism and knowledge in helping me to make one of my largest purchases. Allan Zaidan, David Nourse, Greg Smith and Jimmy Witter could NOT do any better in delivering a better experience to me. All the people show unity in delivering top-of-the-line services to me this past weekend;10/08/2010. I will recommend this dealership to ANYONE who is looking to buy a BMW. Hands down, the best sales and customer service people I have dealt with to-date. More

I had gone there for simple service; and they scared me with tons of repairs and made me spend about $2500. And i took the car home and it was dangerous and scary. All the light in the dash board i never s with tons of repairs and made me spend about $2500. And i took the car home and it was dangerous and scary. All the light in the dash board i never seen before went off. I kept chasing them on the phone and they never returned my phone call. I am talking to my lawyer and filing a complaint to BMW Munich at the same time. Clark Griffin i a BIG game player; cheap and low games. He will scare the xxxx out of you like a bad doctor. Initially he asked for $5000 and i declined some of them services. I DO NOT think their service techs are skilled; i peeked in they were bunch of school kids or trainees. This is a greedy place. Just avoid. ==================================================================================== My lawyer gave me huge estimate and discouraged me on any success. I called other dealers to access the service provided by BMW Gallery and they declined and chickened out. So i took the car again to BMW gallery and they charged me extra grands claiming something else broke (though relevant to their prior service). I do not think there is any way we customers can win in this game. We are enslaved to the dealer's mercy. I agree and understand that dealers create lot of jobs and spend money into economy. But this dealer raged pillage against customers. More

I recently purchased a CPO BMW X5 from BMW Gallery of Norwell, Alan Zaidan, David Nourse and Bob Carpenter were very helpful and great to work with. I would highly recommend this dealership. Thank you Norwell, Alan Zaidan, David Nourse and Bob Carpenter were very helpful and great to work with. I would highly recommend this dealership. Thank you for a very positive buying experience. DM Hanover, MA More

It was easy to set up an appointment and check in on the service day. The staff kept me up to date on the progress and options for the repair. I got a call when it was ready and the everyone was solicitou service day. The staff kept me up to date on the progress and options for the repair. I got a call when it was ready and the everyone was solicitous of any concerns I had and polite. I never got a sales pitch while my older car was being repaired. More

Great customer service! Katie was able to arrange my service appointment around my always changing schedule. As for this website, it is the most annoying website I’ve been to. If I had anymore to say service appointment around my always changing schedule. As for this website, it is the most annoying website I’ve been to. If I had anymore to say I would have. I would recommend to the dealership to scrap it. More