BMW of Rockland

I Went to BMW of Norwell looking to get a BMW 335i coupe I Went to BMW of Norwell looking to get a BMW 335i coupe that i saw on line but sadly it was sold the day before i went to the dealer and i was abou I Went to BMW of Norwell looking to get a BMW 335i coupe that i saw on line but sadly it was sold the day before i went to the dealer and i was about to leave when i decided to test drive the same model that was available except it was a sedan.I was very satisfied with the performance of the vehicle but even more with the excellent service that was provided to me by Greg Smith.I had my heart set on the coupe and i was going to look elsewhere but i eventually reconsidered and decided to return to BMW of Norwell and purchase the sedan in part because i felt welcome every time i went there to discuss details.David Nourse helped me with the financing and was as wonderful as Greg.Overall the experience was excellent and one may say that if the service had been anything short of fantastic i probably would have purchased a vehicle elsewhere. More

Shawn was amazing. He is a talented, diplomatic and generous salesman! He helped me select the model that really fit my needs. He was patient with our test-drives and went out of his way to find the generous salesman! He helped me select the model that really fit my needs. He was patient with our test-drives and went out of his way to find the exact car from another dealer in Virginia. Then he went out of his way again to pick me up several miles from the dealership and help with my phone problems in the car. More

I am extremely happy with my experience at BMW Norwell. The entire staff was wonderful. Everyone listened to what I wanted and went out of their way to provide me with what I was looking for. It was a r The entire staff was wonderful. Everyone listened to what I wanted and went out of their way to provide me with what I was looking for. It was a refreshing experience to work with such knowledgeable, attentive and friendly staff. The purchase negotiation was also made unstressful and fun. I took my new X3 home the day I purchased it Saturday. Bob picked up the vehicle at my work the following Monday and had it detailed for me; it looks beautiful. I will be returning to the dealership on Thursday evening 1/27/11 per Bob's request so that he may go over the features of the vehicle with me. Norwell BMW Gallery cannot do enough for their customer's; they make you feel like family. This was absolutely the best time I ever had purchasing a new vehicle. More

Salesperson (Greg) was very knowledgeable,helpful and attentive to detail.We spent several weeks scouting possible makes,models and dealerships. Throughout the process Greg continually followed-up,made h attentive to detail.We spent several weeks scouting possible makes,models and dealerships. Throughout the process Greg continually followed-up,made himself available for meetings and questions, came into work during a blizzard to assist us and made us feel like we were his most important customers. Business Manager (David) was patient and made the leasing experience very comfortable, from introduction through paperwork completion. More

I bought a CPO 2008 X5 from BMW Gallery Norwell and Im very pleased with the deal, the quality of the vehicle, and the integrity of the dealership staff. My wife and I are repeat customers, and I can't im very pleased with the deal, the quality of the vehicle, and the integrity of the dealership staff. My wife and I are repeat customers, and I can't imagine buying a new or used car from anyone else. Our salesperson was Heather Bunce who was extremely helpful and knowledgeable along with Alan Zaidan the CPO manager who was also very helpful. I should also mention Lee Oresman in the service department who has been exceptionaly helpful as well. Basically, BMW Gallery Norwell makes its customers feel like they are truly a priority. This is the best dealership I've ever dealt with and the only dealership I will bring my business back to.. More

I purchased a Certified 2006 BMW X5 with ALL the bells and whistles from the Norwell Gallery and I thought at the time I was getting a fair deal. The X5 had less than 35k miles on it, and came with the B and whistles from the Norwell Gallery and I thought at the time I was getting a fair deal. The X5 had less than 35k miles on it, and came with the BMW Certification and warranty. I was also encouraged to buy an extended warranty in addition to the certification which I did for about $2000. After 2 years of ownership I am completely disappointed with this car and the dealership that sold it to me. I have spent more time in the service shop with this suv than any other car I have purchase ranging from Fords ,Subaru's, and Honda's. It turns out the only item covered under warranties is an oil change. Since my purchase we have had problems with the : front head lights, leaking sunroof and ceiling, the coolent casing, heating system, the tire shock system, and unexplained computer errors the car was posting. We also had the car towed to the dealer at one point for a computer check engine message that caused the car to shift while driving which they could not remedy and had the audacity to try to charge me for the technician's time as they had the car for 3 days. None of these items were covered under the warranty!! During our last service call we asked for trade and value and they neglected to provide us the information. Major disappointment, and will never buy a BMW again or reccomend the Gallery. The amount of money we spent on service blows my mind. More

This is the second car that I have purchased from Greg. My family has also purchased cars from BMW Gallery Norwell. I have always had a great experience. Greg is very professional and very thorough. I woul My family has also purchased cars from BMW Gallery Norwell. I have always had a great experience. Greg is very professional and very thorough. I would recommend and have recommended BMW of Norwell to family and friends. It makes buy a car a wonderful experience. Thanks, Kelly Sullivan More

No pressure sales. I told Bob G. that I was shopping around for a BMW 3 series. He mentioned that I should shop around and do my research but come back for a test drive and let to give him a chance to c around for a BMW 3 series. He mentioned that I should shop around and do my research but come back for a test drive and let to give him a chance to compete. I was able to find the car I wanted came back to Bob, I test drove the car and they gave me the price I was looking for. The staff was outstanding and I plan on purchasing my future BMWs at BMW-Norwell Gallery. More

The experience of purchasing a vehicle was excellent. Heather and David Nourse, Business Manager, were most professional and help us greatly with our purchase. I would highly recommend BMW Gallery of No Heather and David Nourse, Business Manager, were most professional and help us greatly with our purchase. I would highly recommend BMW Gallery of Norwell to anyone looking for a BMW, the experience we had was fantastic and we are very please with our purchase. More

We were in the market for a low-milage BMW 635xi and found just what we wanted. The sales team (Bob Carpenter and David Nourse) treated us with utmost courtesy and friendliness, and gave us a deal that found just what we wanted. The sales team (Bob Carpenter and David Nourse) treated us with utmost courtesy and friendliness, and gave us a deal that we consider very fair. Explanations on systems and operation of our "new," 2008 BMW were thorogh and comprehensive. We had previously purchased two BMW's from BMW Gallery of Norwood with very satisfactory results, but since our daughter recently moved to Hingham - close to the BMW Gallery Norwell dealership - we thought this site would be more convenient for us. We are equally happy with the Norwell dealership, is not more so. More