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BMW of Rockland

Rockland, MA

4.8
1,010 Reviews

1040 Hingham St

Rockland, MA

02370

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Showing 1,010 reviews

November 25, 2019

Meghan was really awesome as my service adviser. She came out to the car drop off place and knew who i was even before i could tell the mechanic my name. She was very friendly and joked with me but never l More

by Thioly
Recommend Dealer
Yes
Employees Worked With
Meghan and Barry
Nov 25, 2019 -

BMW of Rockland responded

Thank you for the many compliments of Meghan and Barry! We understand that the car service process can be stressful and it's great to hear that they made it as easy as possible. We appreciate you trusting us with your BMW X3 and look forward to our continued relationship.

November 25, 2019

Love the fast, easy in and out! Everyone is courteous and on top of everything. The loaner was perfect and my X1 came back looking brand new! Thanks! More

by avalonmd
Recommend Dealer
Yes
Employees Worked With
Jane
Nov 26, 2019 -

BMW of Rockland responded

Thank you for the review! Providing our customers with quick and courteous service is important to us here at South Shore BMW, and we are pleased to hear that we lived up to our standard with your BMW X1. We look forward to seeing you again!

November 19, 2019

Great experience, it was a pleasure working with Svetoslav Tachev as my advisor and Paul Dumas, a business manager. I highly recommend South Shore BMW. More

by 2ilian.iliev
Recommend Dealer
Yes
Employees Worked With
Svetoslav Tachev, Paul Dumas
Nov 20, 2019 -

BMW of Rockland responded

We are so happy to hear that you had a great experience here at South Shore BMW! It means a lot to us that we earned your recommendation. Svetoslav is a great member of our team here, and we will be sure to tell him that you enjoyed working with him. Thank you!

November 07, 2019

Professional and knowledgable I was kept abreast of everything as my car was being built. Any questions were answered immediately. Very professional and personable. I would highl More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Dolabany
Nov 07, 2019 -

BMW of Rockland responded

Hi Judy - We love to hear that you received communicative service from our team during your recent visit to South Shore BMW! Thank you very much for trusting us with your vehicle.

November 06, 2019

Great dealership: gorgeous showroom and very nice salespeople Service department Frank Brancato and loaner rep Matt are professional and friendly which keeps me returning for service More

by bebe
Recommend Dealer
Yes
Employees Worked With
Matt in loaners, Frank Brancato
Nov 06, 2019 -

BMW of Rockland responded

Thank you for trusting South Shore BMW with your business time and time again! We are happy to hear that you can depend on both our Sales and Service team for five-star care. We look forward to working with you for years to come!

November 01, 2019

Corey Grover is the best sales guy I have ever had! I have gotten my last 2 cars from him! Frank from service is also great! He always keeps me abreast of what is happening! I also love the text message More

by Melinda Lerma
Recommend Dealer
Yes
Employees Worked With
Corey Grover, Frank Brancato
Nov 01, 2019 -

BMW of Rockland responded

Melinda, thank you for the compliments of Cory and Frank here at South Shore BMW. We're delighted to know that you continue to be happy with the service we provide from sales to service. Thank you for being a loyal customer and taking the time to share your feedback. Have a great weekend.

October 29, 2019

Fantastic experience overall. I walked in for an oil change and came out with a new car. Ed, Sean, Paul, and Chris were fantastic to work with. More

by Pugger17
Recommend Dealer
Yes
Employees Worked With
Ed Amaral, Sean Henry, Paul Dumas and Chris Riley
Oct 29, 2019 -

BMW of Rockland responded

Congratulations on your new ride! We are so glad that Ed, Sean, Paul, and Chris delivered a five-star experience. Thank you for your business!

October 26, 2019

Sales team is excellent, service team is bad. Brought my 1 year old BMW in for service and inspection. Service department failed my car Inspection for faulty tires. They tried to sell me 4 new t More

by Mike S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brett
Oct 28, 2019 -

BMW of Rockland responded

Michael, I reviewed the estimate from the day you were here and would like an opportunity to get your BMW back into our service department for two items. 1) To reinspect the tires for accuracy on our measurements. According to our records, the tires were worn to the point of replacement given mileage on your car; and 2) to repair/ replace the bumper free of charge to resolve the fact we drilled into your bumper to install the bracket without your permission. Please let me know what timing may work for you as I will need to schedule a loaner for your use. I can be reached directly at atrumbo@driveprime.com or 781-278-1380. I sincerely apologize for the poor service you recently experienced and we will do our best to correct it. Avery Trumbo - General Manager, South Shore BMW/MINI

October 23, 2019

quality fast and trust worthy this is our 2nd time buying from greg - he is so helpful, trustworthy and gets we don't want to waste any time so helps it go as fast as possible. cou More

by jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Dolabany
Oct 24, 2019 -

BMW of Rockland responded

Thank you for coming back to South Shore BMW for a second vehicle, Jen! We are so happy that you had another positive, and fast, buying experience. We appreciate you recommending him and hope that you're enjoying your new ride.

October 19, 2019

Excellent service! South Shore BMW made the purchasing process very easy. I set the specs online and sent them the report. They got everything right and delivered the ca More

by BMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
avery trumbo
Oct 21, 2019 -

BMW of Rockland responded

Thank you for the fantastic review! It was our pleasure to provide you with an efficient purchase and home delivery process. - Team at South Shore BMW

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