
BMW of Rockland
Rockland, MA
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Meghan was really awesome as my service adviser. She came out to the car drop off place and knew who i was even before i could tell the mechanic my name. She was very friendly and joked with me but never l out to the car drop off place and knew who i was even before i could tell the mechanic my name. She was very friendly and joked with me but never lost her professionalism. She kept me very well informed and patiently addressed all my concerns. Barry was the mechanic in charge of my X3 and apart from fixing it very well and on time, he explained things clearly and patiently. Unfortunately this car in particular has forced me to go to the dealer rather often, but people like Meghan and Barry make the visits much less painful!!! More
Love the fast, easy in and out! Everyone is courteous and on top of everything. The loaner was perfect and my X1 came back looking brand new! Thanks! and on top of everything. The loaner was perfect and my X1 came back looking brand new! Thanks! More
Great experience, it was a pleasure working with Svetoslav Tachev as my advisor and Paul Dumas, a business manager. I highly recommend South Shore BMW. Svetoslav Tachev as my advisor and Paul Dumas, a business manager. I highly recommend South Shore BMW. More
Professional and knowledgable I was kept abreast of everything as my car was being built. Any questions were answered immediately. Very professional and personable. I would highl I was kept abreast of everything as my car was being built. Any questions were answered immediately. Very professional and personable. I would highly recommend them to anyone. More
Great dealership: gorgeous showroom and very nice salespeople Service department Frank Brancato and loaner rep Matt are professional and friendly which keeps me returning for service salespeople Service department Frank Brancato and loaner rep Matt are professional and friendly which keeps me returning for service More
Corey Grover is the best sales guy I have ever had! I have gotten my last 2 cars from him! Frank from service is also great! He always keeps me abreast of what is happening! I also love the text message have gotten my last 2 cars from him! Frank from service is also great! He always keeps me abreast of what is happening! I also love the text message communication that SS BMW uses! Overall this is a great dealer and a pleasure to go to! More
Fantastic experience overall. I walked in for an oil change and came out with a new car. Ed, Sean, Paul, and Chris were fantastic to work with. change and came out with a new car. Ed, Sean, Paul, and Chris were fantastic to work with. More
Sales team is excellent, service team is bad. Brought my 1 year old BMW in for service and inspection. Service department failed my car Inspection for faulty tires. They tried to sell me 4 new t Brought my 1 year old BMW in for service and inspection. Service department failed my car Inspection for faulty tires. They tried to sell me 4 new tires or said I would fail inspection. I left furious. I brought my car to another inspection station and they said my tires were fine and up to inspection code. I also have gave the SS BMW service department my rear license plate with full attachment and instead of using the attachment, that I bought from South Shire BMW, they drilled holes directly into my car which is exactly what I asked them not to do. Careless, apathetic service. Sam my sales manager is excellent. Service is awful. I’ll go to a different dealer next year when I upgrade my wife’s BMW X5. More
quality fast and trust worthy this is our 2nd time buying from greg - he is so helpful, trustworthy and gets we don't want to waste any time so helps it go as fast as possible. cou this is our 2nd time buying from greg - he is so helpful, trustworthy and gets we don't want to waste any time so helps it go as fast as possible. could not recommend him more More
Excellent service! South Shore BMW made the purchasing process very easy. I set the specs online and sent them the report. They got everything right and delivered the ca South Shore BMW made the purchasing process very easy. I set the specs online and sent them the report. They got everything right and delivered the car to me at home. The only thing that I had to do is call my insurance company and write a check for the car. I'm a very satisfied customer. More