BMW of Rockland
Rockland, MA
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The experience I received at BMW Gallery in Norwell was exceptional! They had the exact vehicle I was looking for and the customer service I received was excellent. I would highly recommend this dealersh exceptional! They had the exact vehicle I was looking for and the customer service I received was excellent. I would highly recommend this dealership to anyone and everyone! I am very happy with the vehicle I purchased and the service I received from BMW Gallery in Norwell! More
I was trading in my wifes old car and my old car here and Greg found the perfect car for me. It was low miles and looks brand new. We did most of the work on the phone (negotiated a car price, financing, t Greg found the perfect car for me. It was low miles and looks brand new. We did most of the work on the phone (negotiated a car price, financing, terms, and trade in values). I will keep coming back to this dealership because of how easy the transaction was, and you can actually tell that Greg enjoyed selling and knew a lot about BMW's. More
The advertisement for the car had all the info I needed, including a car fax report, to be able to compare it to other vehicles advertised at other places. The reasons I wanted a Honda Civic are: They are including a car fax report, to be able to compare it to other vehicles advertised at other places. The reasons I wanted a Honda Civic are: They are easy and inexpensive to maintain, they have good fuel economy, and they have a reputation for lasting 200,000 miles if cared for properly. I chose the car I purchased out of 20 + ads I looked at and 6 cars I test drove because, it had the longest estimated life/miles left in it within my price range and it looked and drove like it was well cared for. The new tires was definitely a plus that added to it's value. Greg smith was very helpful and friendly. I like his low pressure sales approach. More
All aspects of the transaction including trade-in went smoothly and professionally. My salesperson Heather Bunce was exceptionally friendly and knowlegable about the vehicle and handled all the details qu smoothly and professionally. My salesperson Heather Bunce was exceptionally friendly and knowlegable about the vehicle and handled all the details quickly and followed up on a number of minor issues with excellent communication. The vehicle exceeded descriptions and was negotiated for a very fair price. Thanks to Heather for an enjoyable purchase. More
I have been buying new cars for 30 years. About 10 years ago, I bought my first BMW from Avery at Norwell. I was impressed then and I have bought 4 more vehicles since. I receive outstanding service from ago, I bought my first BMW from Avery at Norwell. I was impressed then and I have bought 4 more vehicles since. I receive outstanding service from everyone. The vehicles are the best that I have ever owned. Previously, I would only consider American vehicles, but I have changed my mind completely. (Although it's a bonus that the X3 is made in America). Greg Smith has actually been my sales rep for the past 3 vehicles that I purchased. My wife and I both think he's great. There's no pressure. He works with us. He knows us and knows what we like. He's just a great guy. Dave (terribly sorry but I've forgotten his last name. I have his card at home) has been great with getting us set up for financing. Everything works like clockwork at this dealership. I can't see myself shopping for a car anyplace else. More
best costumer service ever, i walked in to the dealer and the next day i had the car i wanted. i am very happy with the service that i was offered at this dealer. the sales person that helped me out it was h the next day i had the car i wanted. i am very happy with the service that i was offered at this dealer. the sales person that helped me out it was his first day and he helped me out like an expert. i would recommend thsi dealer to any family memeber or friend because i know they will get a great deal and on top of that a great costumer satisfction. THANK YOU RIKI for helping me get the car i have been looking for the past 2 years. i couldnt be more happy. More
I can honestly say that this was the best experience I have had at a new car dealership in years. When I decided that a new BMW was the right car for me, I spoke with Greg and he walked me through severa have had at a new car dealership in years. When I decided that a new BMW was the right car for me, I spoke with Greg and he walked me through several of the models. I was also very pleased with how Greg searched for the right car and got it in quickly (very quickly). David was very helpful in the finance department and explained several of the add-on features and warranty information. I was given a very fair deal on the new car and received a good trade-in allowance. It was a fantastic experience from start to finish. Even during the delivery meeting, Greg took the time to re-explain all the features of the X5. I highly recommend BMW GALLRY NORWELL. More
Our Lease was about to expire so we decided to look around at other dealers, makes and models this time around to keep our options open and compare experiences. Because of the Service, Respect and Atte around at other dealers, makes and models this time around to keep our options open and compare experiences. Because of the Service, Respect and Attention we recieved from our client advisor(Bob Carpenter) we decided to continue to do business with BMW and BMW Gallery of Norwell. The fact that the vehicle that we wanted was already in stock also was a plus. Its always good for a dealer to have a variety of options and combinations real-time so we customers can see and touch. It makes the decision process easier on the consumer Thank you! More
Everyone I dealt with, from Lisa via email for a couple of days to Greg and Alan and David were friendly, knowledgable, and very helpful. All aspects of the transaction were handled professionally and eff of days to Greg and Alan and David were friendly, knowledgable, and very helpful. All aspects of the transaction were handled professionally and efficiently with great respect for my time as well as theirs....... More
This is my second BMW purchase from BMW Gallery in Norwell and again, the experience was pleasant, enjoyable and exceeded my expectations. The process was organized and everyone I dealt with was know Norwell and again, the experience was pleasant, enjoyable and exceeded my expectations. The process was organized and everyone I dealt with was knowledgable and helpful. This includes Avery, Dave, Allen, Service, Parts, Bob, and the receptionist. Through the entire sale, from choosing a car and options to reviewing price and finalizing the sale I give the staff and the dealership an A++. Each area was efficient and recognized the value of my time and importance of my satisfaction in my new car purchase. This includes finance, lease termination, and especially in the attention to detail by Bob when reviewing car options. Bob was thorough and made it clear I could call anytime with questions. BMW Gallery of Norwell is exceptionally well managed with high quality staff. I will recommend family, friends and coworkers. Thank you to everyone I dealt with at BMW Gallery. Sarah M More