BMW of Rockland

I recently had a used engine put in my vehicle from the car dealer I bought it from, which was Bournes Auto sales. When I got my vehicle back it was stalling and the idling was not right, and it felt like car dealer I bought it from, which was Bournes Auto sales. When I got my vehicle back it was stalling and the idling was not right, and it felt like it was going to stall, and it was very loud. Brought it to BMW to have it looked at and fixed per warranty company , when I first brought my car in Steven who is a technician was completely understanding . Fast forward to today when I picked up my vehicle , I did not leave the bay and noticed my car was hesitant to go . , a technician by the name of john no last name was given as they don't know their employees last names.John who was rude condescending , and talking to me as if I did not know what was going on because I am a women said to me " are you sure you had a engine put in?? I think the problem can be fixed with premium gas , I have never felt so disrespected and belittled I WILL NEVER DO BUSINESS HERE AGAIN I WILL CALL THE CEO OF THE COMPANY AS WELL . THE MANAGER TOM THOMPSON WAS OF NO HELP AND SAID "THERE IS NO ISSUES , I KNOW MY CAR. I am contacting my lawyer today for discrimination. More

Courteous, fast and thorough. Attention to detail is excellent and the car was returned to me all washed and cleaned Attention to detail is excellent and the car was returned to me all washed and cleaned More

Service was great - advisor was very knowledgeable and through, he made sure all my concerns were addressed through, he made sure all my concerns were addressed More

The work was done when they said it would be done in spite of other problems popping up as they got into it. The car was returned to my home by service mgr. and it was immaculate inside and out. Thanks spite of other problems popping up as they got into it. The car was returned to my home by service mgr. and it was immaculate inside and out. Thanks BMW More

All work done in a timely manner. Car was returned to me spotless. Have always and will continue to bring it to this dealer for servicing. Car was returned to me spotless. Have always and will continue to bring it to this dealer for servicing. More

The service at South Shore BMW is absolutely excellent. Tom Toppan and his team are technically sound and incredibly responsive. I can’t recommend them more highly. Tom Toppan and his team are technically sound and incredibly responsive. I can’t recommend them more highly. More

johnathan is by far the best! he himself picked me up at my work when i needed a ride. great people!!! he himself picked me up at my work when i needed a ride. great people!!! More

Excellent service, Jeffery above and beyond with customer service, excellent communication. Highly recommend this dealership to service your bmw. service, excellent communication. Highly recommend this dealership to service your bmw. More

Not happy with what happened when I went to pick up car hot mess hot mess hot mess hot mess More

I continually find South Shore BMW to be customer focused, courteous and easy to work with. focused, courteous and easy to work with. More