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BMW of Rockland

Rockland, MA

Overview
Reviews
Vehicles
4.8
997 Reviews
Call Dealership (781) 347-5770
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1040 Hingham St

Rockland, MA

02370

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Showing 997 reviews

October 19, 2023

Consistently reliable and friendly service. Transparent and a pleasure to work with. 100% customer focused. More

by rfgrills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Trumbo
Report | Print
Oct 20, 2023 -

BMW of Rockland responded

It's great to hear that you've been receiving consistently reliable, friendly, and customer-focused service from South Shore BMW. Transparency and a focus on the customer can make a big difference in the car buying and ownership experience. Safe travels and enjoy your vehicle!

October 19, 2023

Customer service was great. Service was quick and thorough so easy to do business with. More

by nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Oct 20, 2023 -

BMW of Rockland responded

We are glad to hear that you had a great customer service experience and that the service was quick and thorough. Easy and efficient service can make a significant difference in the overall experience with a dealership. Safe travels and enjoy your well-serviced vehicle!

October 18, 2023

Service is always pleasant, professional, and prompt. Safe and reliable car! I wouldn't drive anything other than a BMW. More

by Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Dolabany, Avery Trumbo
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Oct 20, 2023 -

BMW of Rockland responded

We're glad to hear you've had consistently pleasant, professional, and prompt service with your BMW. It's great to know that you have a high level of trust in your BMW's safety and reliability. Your satisfaction is our priority!

October 16, 2023

We dealt with Hunter Leighton. He was wonderful. Professional, attentive and knowledgeable. We would highly recommend. More

by japmcnally
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Leighton
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Oct 17, 2023 -

BMW of Rockland responded

Thank you for sharing your positive experience with Hunter. It's great to hear that he provided professional, attentive, and knowledgeable service. Your recommendation means a lot to us, and we appreciate your kind words. We're here to provide excellent service and support for all your needs. Thank you for choosing us!

October 14, 2023

Buying a car at full price should come with high end service. Bought a car and scheduled my first complimentary oil change at 10:30. I arrived at the dealership and waited 15 minutes just to get checked More

by Rich B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Sullivan, Avery Trumbo
Report | Print
Oct 16, 2023 -

BMW of Rockland responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 18, 2023 -

BMW of Rockland responded

Rich I’m sorry to hear about your experience and it is not the type of service we are looking to deliver. I would love to discuss further with you but I don’t have enough detail from the post to reach out. You can reach me at ttoppan@southshorebmw.com or 781-347-5774 direct. Thank you, Tom Toppan Parts & Service Director ttoppan@southshorebmw.com

October 13, 2023

Javier is an excellent representative for your team. The work was done professionally and timely. A good experience! More

by Risejess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
Oct 13, 2023 -

Risejess responded

Excellent job by all!

Oct 13, 2023 -

BMW of Rockland responded

Thank you for your kind words for our staff, we appreciate it!

October 13, 2023

Pleasant to work with, kept me updated on what was happening, and fix things in a timely manner. More

by c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Oct 17, 2023 -

BMW of Rockland responded

We're pleased to hear that it was pleasant working with us and that we kept you updated on the progress and fixed things in a timely manner. Your satisfaction is important to us, and we're here to provide excellent service for all your future needs. Thank you for choosing us!

October 10, 2023

Hunter Leighton was a pleasure to work with. Knowledgeable about the product, did not miss a detail. Great energy. Beshara Gebara was highly competent and thorough in walking us through the f More

by daniel.dubeau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Leighton
Report | Print
Oct 12, 2023 -

BMW of Rockland responded

Congratulations on your new vehicle! We are thrilled that Hunter and Beshara provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

October 10, 2023

Javier goes above and beyond and takes care of all the needs for my car . I’ll keep coming back . More

by Jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
Oct 12, 2023 -

BMW of Rockland responded

It's fantastic to hear that you had a great experience and that Javier went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 08, 2023

My Service advisor Andrew McWorter, as always kept me informed. Service always very good and as promised. Recommend the dealership without reservation! More

by JGrady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew McWorter
Report | Print
Oct 10, 2023 -

BMW of Rockland responded

We are delighted to hear that your service advisor, Andrew, has consistently kept you informed and that the service you receive is always very good and as promised. Your recommendation without reservation is greatly appreciated, and we're proud to have earned your trust and loyalty. Your satisfaction is important to us, and we look forward to continuing to serve you!

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