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BMW of Rockland

Rockland, MA

4.7
994 Reviews

1040 Hingham St

Rockland, MA

02370

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Showing 994 reviews

January 23, 2025

Always great service! I have been bringing my car here for several years, everyone is very professional from drop off until pick up. More

by Coco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bolton
Jan 26, 2025 -

BMW of Rockland responded

Hello Coco, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 23, 2025

Excellent and quick service! These guys are the best. Small issues or large, they get it done. More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Trumbo, Dan Bolton
Jan 24, 2025 -

BMW of Rockland responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 16, 2025

Service here is 1st rate! Elijah and David did a great job and would recommend them to everybody More

by Hauser125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Ramos, Dan Bolton
Jan 18, 2025 -

BMW of Rockland responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

January 11, 2025

Everyone was friendly, knowledgeable, helpful and timely. I’m always kept informed about any repairs or work being done to my car. Andrew always responds in a timely manner. People More

by whitneympitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 13, 2025 -

BMW of Rockland responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 10, 2025

Have been buying vehicles from BMW/mini Rockland for many years and always a Pleasant experience. More

by brunoblanchet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Dolabany
Jan 12, 2025 -

BMW of Rockland responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 05, 2025

Had my car serviced and was told by the customer service representative that my issue was not covered under warranty because it wasn't considered part of the car??? and I only had a thousand miles before i More

by jedcronin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel
Jan 07, 2025 -

BMW of Rockland responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Dan Bolton Service Director BMW / MINI of Rockland 781-347-5774 dbolton@southshorebmw.com

January 04, 2025

People are very nice and they do quality work . But the waiting time was not good I went in there at 9:30 and did not get out till 12:30 and that was for an oil change. More

by Ttroofer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bolton
Jan 05, 2025 -

BMW of Rockland responded

Hello, thank you; we appreciate your feedback! We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (781) 347-5770.

January 03, 2025

Certain employees were less than great, but some were good. Affordable prices were nice, though. More

by SuperMom
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott, Ashley, and Mary from Mini Sales.
Jan 07, 2025 -

BMW of Rockland responded

Good morning, We truly value your business and thank you for bringing this to my attention. Please contact me directly at ipetrov@southshorebmw.com. I would like an opportunity to resolve this issue and to know more about your experience. I’ll look forward to speaking with you. Thank you, Ivo Petrov     General Sales Manager

January 03, 2025

Good service. Great people. Could be better communicators. Long wait at checkout. No real complaints. More

by jameslcanavan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Trumbo, Dan Bolton
Jan 04, 2025 -

BMW of Rockland responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

January 02, 2025

Service was great, easy to work with and very helpful and informative with stuff I didn’t know about More

by aouellette163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bolton
Jan 04, 2025 -

BMW of Rockland responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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