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BMW of Rochester

Rochester, NY

4.7
147 Reviews

4250 West Henrietta Road

Rochester, NY

14623

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Showing 147 reviews

November 23, 2022

All good x x x x x x x x x x x x x More

by Rmonroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
November 20, 2022

Andy is always great to work with. Service department is efficient. Will use their service department again. More

by N/a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Honan
November 04, 2022

Thorough attention to detail and courteous from start to finish. They made the buying experience hassle free. More

by PH24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Harper, Mitch Guesno, Mitch Hitchcock
November 01, 2022

This was an amazing experience to purchase a vehicle from this location. Everyone was friendly and respectful. They truly valued your time and gave the best experience ever. More

by olga aviles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd, Steve , Mitch.
October 19, 2022

Most helpful and considerate. Great service and follow up. Very efficient. Wouldn’t go anywhere else. More

by suezque801
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
October 18, 2022

Had a very good and meaningful experience with the servicing. They were thorough, knowledgeable, and friendly More

by Madhumita Sen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
October 17, 2022

Poor communication, false information given out, zero follow up. I would not recommend this dealership or the way they conduct business. More

by Stephenjunior14
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
M. Monello
October 10, 2022

Excellent greeting at Reception. Amazing follow up during the day as to the status of my vehicle. More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
October 05, 2022

Great service with a great waiting area. The estimated time was very close to actual. My service person explained very well what my car needed and why. More

by Kijako02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
September 24, 2022

David Wells has been my BMW of Rochester dealer for several years. Bought 3 X5’s with him. He honest and treats customers as family. Always remembers my name and goes out of his way to help me. Great More

by Richard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wells
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