BMW of Rochester

I’m start to finish my interactions with Bob Thompson and Mason have been excellent. I was able to purchase the vehicle that I wanted. The process was efficient and easy. I will refer anyone that I know and Mason have been excellent. I was able to purchase the vehicle that I wanted. The process was efficient and easy. I will refer anyone that I know who is looking to purchase a vehicle to them. More

Service was very fast in and out satisfied with results will recommend there business to everyone will recommend there business to everyone More

Jeff was great. Since I had to contact my husband every 10 mins. He was very patient with me. It is always a pleasure to have my car serviced at your dealership. Since I had to contact my husband every 10 mins. He was very patient with me. It is always a pleasure to have my car serviced at your dealership. More

Jeff provided exceptional service when I brought my car in for warranty work and tires. in for warranty work and tires. More

Only once have I had a problem here. That was whe the tech had an accident with my car in the garage. That was whe the tech had an accident with my car in the garage. More

Fantastic customer service. They knew what I was looking for and had a car ready for me to test drive that I fell in love with and ended up buying it. They are very experienced. They knew what I was looking for and had a car ready for me to test drive that I fell in love with and ended up buying it. They are very experienced. More

Service was prompt and well done. My service advisor was very helpful with today's service requirements. My service advisor was very helpful with today's service requirements. More

Excellent, professional staff and always an excellent experience. I'll continue to support this dealership going forward. experience. I'll continue to support this dealership going forward. More

I had an excellent experience at the dealership today and will definitely continue to feel comfortable bringing my vehicle in for service will definitely continue to feel comfortable bringing my vehicle in for service More

Robert Thompson was very courteous, kind, patient and extremely professional. Answered all my questions completely, offered great advice. A wonderful human being and breathe of fresh air to talk with. extremely professional. Answered all my questions completely, offered great advice. A wonderful human being and breathe of fresh air to talk with. More