BMW of Rochester

Alex was great and the whole team at BMW was very helpful. The i5 is a great car. Far exceeding my expectations helpful. The i5 is a great car. Far exceeding my expectations More

The online Scheduling has greatly improved so getting in is much better than it was is much better than it was More

I am not a resident of Rochester area,, but I like the service this dealership provides & I ask able to schedule a time for my car when Ian in the area. service this dealership provides & I ask able to schedule a time for my car when Ian in the area. More

I had a tire replaced but the only issue is they didn't check the tire pressure on all tires to make sure it was correct according to tire standards of my BMW X3. check the tire pressure on all tires to make sure it was correct according to tire standards of my BMW X3. More

Very courteous and professional. I went from lease to ownership unfortunately, it took an extreme amount of time. Also dropped the car off for service, they gave me a very clean loan I went from lease to ownership unfortunately, it took an extreme amount of time. Also dropped the car off for service, they gave me a very clean loaner. Usually, when they give me the car back, it’s cleaner than when I dropped it off, but that wasn’t the case this time. what I recommend them definitely! More

Alex & Derek was amazing the whole staff was amazing and welcoming we had a experience welcoming we had a experience More

Always a pleasure doing business with West Herr. Dave Wells is an extremely knowledgeable sales rep. We are Florida residence, and he navigated all the Florida issues of title and registration. Dave Wells is an extremely knowledgeable sales rep. We are Florida residence, and he navigated all the Florida issues of title and registration. More

This dealership has very friendly, knowledgeable and courteous staff. Service is completed accurately and in a timely manner. courteous staff. Service is completed accurately and in a timely manner. More

Kyle was helpful with my many questions about a continued service plan. I appreciate the waiting room and free coffee. service plan. I appreciate the waiting room and free coffee. More

Excellent customer service will return again. Everything went very well on my car. Thank you Everything went very well on my car. Thank you More