BMW of Rochester

took the car for the demonstration of how the car works we worked with an amazing worker named evan and he not only did his job quickly and very well he was helpful and very cool. If you ever go to bmw of we worked with an amazing worker named evan and he not only did his job quickly and very well he was helpful and very cool. If you ever go to bmw of rochester ask for Evan More

Pleasant, professional, able to conduct business efficiently, I appreciated the speed at which they were able to get me finalized. efficiently, I appreciated the speed at which they were able to get me finalized. More

Fixes my tire issue in a timely manor! Great customer service! Thank you and merry Christmas! service! Thank you and merry Christmas! More

Todd was very professional and made sure that the process went very smoothly and made it a very enjoyable experience . went very smoothly and made it a very enjoyable experience . More

Don’t want gift. I was ready to purchase a new 2022 BMW the best model with all the bells and whistles and was NOT financing and I did have a trade. I guess they didn’t have the 2022 in stock the best model with all the bells and whistles and was NOT financing and I did have a trade. I guess they didn’t have the 2022 in stock More

Sales and service consistently excellent over many years. My most recent service advisor,Briana, was very knowledgeable and helpful in all respects. My most recent service advisor,Briana, was very knowledgeable and helpful in all respects. More

They are busy resulting in longer response time. Otherwise very good. Nothing further from here. Otherwise very good. Nothing further from here. More

The salesperson i talked with about an 2022 X5 BMW told me because i live in Pa, 12 miles from the border they could not sell me the X5 unless i paid $3000 plus over msrp. i own two X,5's and a M convertib me because i live in Pa, 12 miles from the border they could not sell me the X5 unless i paid $3000 plus over msrp. i own two X,5's and a M convertible my daughter lives in Rochester, i am aware cars are difficult to get now but having owned many Euro cars over the years dismissing me as a customer is there loss. Ray T More

The personal attention was appreciated as well as the comfortable waiting area. Everything was well explained and choices offered. comfortable waiting area. Everything was well explained and choices offered. More

Second vehicle we have purchased from BMW Rochester and Bob Thompson. The staff and service are amazing! Bob Thompson. The staff and service are amazing! More