BMW of Riverside

I always have a wonderful experience when I come to this dealer. Justin at service always provides the best customer service! He literally goes above and beyond for his customers. Thank you Justin! dealer. Justin at service always provides the best customer service! He literally goes above and beyond for his customers. Thank you Justin! More

Excellent service , always looking for optimal performance of the vehicle. They even replaced my rotors and rear brakes even we didn’t ask for it as we didn’t noticed theirs weee worn. Everythi performance of the vehicle. They even replaced my rotors and rear brakes even we didn’t ask for it as we didn’t noticed theirs weee worn. Everything covered by warranty. More

This team at BMW of riverside was an absolute pleasure to work with. They were very quick to process the paperwork and exceeded all of my needs. I would highly recommend working with this dealership. work with. They were very quick to process the paperwork and exceeded all of my needs. I would highly recommend working with this dealership. More

Always a great experience at BMW of Riverside! ! Service advisors have never let me down. ! Service advisors have never let me down. More

Ryan Rocheleau was service advisor. He kept me informed and didn’t push to have extra work done. He also looked for and applied discounts. I never like getting maintenance work or repai He kept me informed and didn’t push to have extra work done. He also looked for and applied discounts. I never like getting maintenance work or repairs on a car But he made it as good as possible. More

This is one of the worst Service Departments. Trying to get a call into or back is like finding the fountain of youth. They have no clue what Customer Service is nor how to provide it. Sad that t Trying to get a call into or back is like finding the fountain of youth. They have no clue what Customer Service is nor how to provide it. Sad that they are my closest option. There personnel answering the phone are no more than glorified secretaries that have no clue where people are, how to transfer, nor be responsive. More

We loved working with Mark Decker. He was very accommodating, friendly and worked for us to find the right X5 and best deal! He was very accommodating, friendly and worked for us to find the right X5 and best deal! More

The agent Rob Trueworthy is probably the last person you want to help you with your car. Add in the dishonesty, misrepresentation of vehicle status, absent management, and overall poor service, and you have want to help you with your car. Add in the dishonesty, misrepresentation of vehicle status, absent management, and overall poor service, and you have one of the worst service centers around. More

Excellent communication, gave me his cell phone number and was quick to reply, purchased a car with the dealership being 350 miles away and was quick to reply, purchased a car with the dealership being 350 miles away More

I always take my car in fir service to BMW of Riverside. They have excellent service! Justin is the best! They have excellent service! Justin is the best! More