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BMW of Riverside

Riverside, CA

4.4
405 Reviews

3060 Adams St

Riverside, CA

92504

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Showing 405 reviews

March 02, 2026

We have used BMW of Riverside for servicing repairs since 2015. They always provide excellent service in a timely manner. More

by GGB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Farmer-Service Advisor
Mar 03, 2026 -

BMW of Riverside responded

It’s wonderful to hear about your long-standing experience with us! We’re delighted that our team has consistently met your service expectations since 2015. Your loyalty means a lot, and we look forward to continuing to provide excellent service for years to come! Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

March 01, 2026

Unfriendly bmw salesperson with bad rude attitude! They losing cash car buyer! Buy from other BMW dealer. More

by monica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
George Mattei
Mar 02, 2026 -

BMW of Riverside responded

Monica, We appreciate the opportunity to earn your business and we're disappointed to see that you did not receive the quality service that you deserved. We'd like to speak with you at your convenience and learn more about what transpired, as it's important that every guest here receives the 5-star service that guests have come to expect. Please contact me when you have a moment. I hope to hear from you. Regards, Harlan Seyton General Sales Manager HSeyton@bmwriverside.com

February 17, 2026

recently purchased a vehicle from BMW of Riverside and my experience with the finance department was extremely disappointing and unacceptable. During the finance process, they added a contract to my pa More

by hamid92660
Finance Experience
Recommend Dealer
No
Employees Worked With
George Mattei
Feb 19, 2026 -

BMW of Riverside responded

Hamid, Thank you for sharing your feedback. We’re disappointed to hear you feel this way about your experience. This was a docs-out delivery, and the contract — including the Eckbond protection plan — was reviewed with you prior to signing. After you reviewed and signed the documents, a copy of the contract was sent to you, and our salesperson completed the remaining paperwork with you. Additionally, we personally spoke with you and explained that the Eckbond product is a non-cancellable product. We apologize for the incorrect email address being entered and understand how that could have caused frustration. That was certainly not intentional. We strive to ensure all products are disclosed and reviewed prior to signing, and we regret that you feel there was any miscommunication. If you would like to discuss this further, I am happy to speak with you directly to review everything together. Regards, Harlan Seyton General Sales Manager HSeyton@bmwriverside.com

February 09, 2026

Very friendly profesional good service very fast getting my car repaired keep me up dated More

by Jmorales961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mattei
Feb 10, 2026 -

BMW of Riverside responded

We're delighted to hear about your positive experience! Our team strives to provide friendly and efficient service, and it’s great to know we kept you informed throughout the process. Thank you for sharing your thoughts! Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

January 28, 2026

Leased a 2026 BMW 230i 2 weeks ago. Based on my phone inquiry, they had the car waiting for us in front of the dealership so we could look at it in detail. Took us on a test drive. S More

by HT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bishoy Dawood
Jan 29, 2026 -

BMW of Riverside responded

We love to see that you had a fantastic experience leasing your 2026 BMW 230i. Our team loves ensuring everything is ready for our customers, especially those traveling from afar. We can't wait to help you find your next BMW! Enjoy the ride! Regards, Harlan Seyton General Sales Manager Customercare@bmwriverside.com

January 16, 2026

1998 740IL 27 years of service here.   I picked my 740IL in Germany in 1998. We have been bringing our car to BMW Riverside for 27 years. This is my favorite car. They have always done a More

by EraSprinter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ulisses Torres, Ernesto Guzman, David Caceres
Jan 19, 2026 -

BMW of Riverside responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that your 740IL has been in great hands for 27 years and that our team, especially David and Ernesto, could contribute to its upkeep. We appreciate your loyalty and look forward to many more years together! Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

December 25, 2025

I came in for brake pads and scope and was very satisfied with the Fine customer that Stacy provided me. More

by MyXthree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Farmer
Dec 29, 2025 -

BMW of Riverside responded

Thank you for the fantastic feedback! We're thrilled to hear you had a great experience with Stacy. Providing excellent service is our priority, and we appreciate your support. Looking forward to seeing you again! Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

December 19, 2025

JR at Riverside BMW is a very competent and helpful sales person. We have worked with him for years and he continues to give us his utmost best. More

by woodwend
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JR, George Mattei
Dec 23, 2025 -

BMW of Riverside responded

Thank you for your kind words! We’re glad to hear that JR has consistently provided you with excellent service over the years. We appreciate your loyalty and look forward to continuing to assist you in the future! Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

December 16, 2025

JR is a great sales person who consistently demonstrates an amazing level of professionalism Thank you More

by Mjlopz70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JR
Dec 17, 2025 -

BMW of Riverside responded

We're thrilled to hear about your positive experience with JR! Our team strives for professionalism, and it’s great to know that it made an impact. Thank you for your kind words and support! Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

December 03, 2025

Gabriel Rubio Was efficient, friendly and always kept me I. Touch through the entire process of turning in our old car and getting us the car we wanted More

by Shaneperry6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Rubio, George Mattei
Dec 05, 2025 -

BMW of Riverside responded

Thank you for sharing your experience! We're thrilled to hear that Gabriel provided you with efficient and friendly service throughout the process. Enjoy your new car, and we appreciate your support! Regards, Harlan Seyton General Sales Manager Customercare@bmwriverside.com

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