BMW of Ridgefield - Service Center

Ramon Felix, very good helped me purchase my car! He is very nice & really helps when you’re trying to find the right car, especially if you’re looking at two of them & debating. very nice & really helps when you’re trying to find the right car, especially if you’re looking at two of them & debating. More

Very efficient, great use of technology to let you know what is happening with your car, and got the job done on time and at quoted cost. Friendly and knowledgeable staff in service department and com what is happening with your car, and got the job done on time and at quoted cost. Friendly and knowledgeable staff in service department and comfortable/modern/clean waiting area. I travel over 60 miles to have my vehicle serviced at this dealer, because they go the extra mile and make service a hassle-free and efficient process! More

BMW of Ridgefield cares about their customers and their vehicles. The service dept is cordial and provides a comfortable waiting area too. I will use them each time I need a service. vehicles. The service dept is cordial and provides a comfortable waiting area too. I will use them each time I need a service. More

The service department is excellent and performed the requested work on time and at the estimated price. I left with a newly washed car in perfect condition. requested work on time and at the estimated price. I left with a newly washed car in perfect condition. More

Great service and the estimated required time was spot on! Always appreciate being met as a valued customer. Thank you for the car wash as well. on! Always appreciate being met as a valued customer. Thank you for the car wash as well. More

Excellent service from the moment I walked in. Ramon found me exactly what I was looking for and contacted me immediately. The pickup was flawless. The financial manager Azi, made the delivery process s found me exactly what I was looking for and contacted me immediately. The pickup was flawless. The financial manager Azi, made the delivery process simple and efficient. Will definitely be back. More

This dealership's service has a terrible habit of returning cars either incomplete, untested or road tested until the gas tank is virtually empty and their reasoning is timing. Most recently I brough returning cars either incomplete, untested or road tested until the gas tank is virtually empty and their reasoning is timing. Most recently I brought in my 2020 3 series with 7,900 miles for service and a recall. My car was returned with recurring electrical problems but I refused to have them look at my car again because of terrible issues associated with the service Manager Dan Casey, he just want the cars returned to the customer regardless of completeness. They're nothing but problems and the owner Ed McGill supports their mistakes. More

Everyone was so helpful and courteous. Mr dibenedetto updated me on inspections and findings. He included video of inspection and estimated time of service completion. Overall a good experience updated me on inspections and findings. He included video of inspection and estimated time of service completion. Overall a good experience More

Since relocating back to CT 9 years ago, I have bought 4 cars with BMW. I appreciate the staff and professionalism everyone shows while I am there. Tom DiBenedetto has been amazing to work with and the reas cars with BMW. I appreciate the staff and professionalism everyone shows while I am there. Tom DiBenedetto has been amazing to work with and the reason I come back to BMW of Ridgefield. Kind regards, Mark R More

We appreciated the courtesy and efficiency with which We appreciated the courtesy and efficiency with which our recent scheduled maintenance was completed. In addition to a written report, we receiv We appreciated the courtesy and efficiency with which our recent scheduled maintenance was completed. In addition to a written report, we received a video by the technician, walking us through the procedure and explaining what he had seen and done. More