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BMW of Ridgefield - Service Center

Ridgefield, CT

4.2
113 Reviews

113 Reviews of BMW of Ridgefield - Service Center

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February 02, 2022

I stop by for my tire pressure issue. They find a problem with it. Get a new tire and car check throughly within 90 mins. It was much smoother than I expected. Overall, the service is very good. More

by jlam8888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yarneni Rodriguez
Feb 23, 2022 -

BMW of Ridgefield responded

Thank you so much for your 5 star review! At BMW of Ridgefield we make sure our staff is highly trained to treat our customers, and their BMW, with the utmost respect and professionalism! We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times! We hope you enjoy your BMW and drive safe!

January 27, 2022

Brought our 2021 x5 in for service and it was a great experience and get the car back cleaner then when we dropped it off! More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve in Service
Feb 23, 2022 -

BMW of Ridgefield responded

Thank you so much for your 5 star review Steve! At BMW of Ridgefield we make sure our staff is highly trained to treat our customers, and their BMW, with the utmost respect and professionalism! We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times! We hope you enjoy your BMW and drive safe!

January 21, 2022

Super helpful and accommodating service department. Had my oil change for M4 and they helped me get a ride back home and vehicle drop off. Professional and considerate. More

by Ensite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie, Brianna, & Tom DiBennedetto in Service Dept.
Feb 23, 2022 -

BMW of Ridgefield responded

Thank you so much for your 5 star review! At BMW of Ridgefield we make sure our staff is highly trained to treat our customers, and their BMW, with the utmost respect and professionalism! We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times! We hope you enjoy your BMW and drive safe!

January 19, 2022

I found all the staff very friendly and willing to help and try to solve any situation More

by Rosy. Aldunate
Customer Service
Recommend Dealer
Yes
Employees Worked With
Steve k
Feb 23, 2022 -

BMW of Ridgefield responded

Thank you so much for your 5 star review Rosy! At BMW of Ridgefield we make sure our staff is highly trained to treat our customers, and their BMW, with the utmost respect and professionalism! We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times! We hope you enjoy your BMW and drive safe!

January 19, 2022

This dealership is wonderful! The issues with my car were fixed, the car was washed and vacuumed, and since I lease the vehicle....there was no charge! Amazing! There had been an issue with the rear turn sig More

by Mayamushroom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Polman
Feb 23, 2022 -

BMW of Ridgefield responded

Thank you so much for your kind words and 5 star review! At BMW of Ridgefield we make sure our staff is highly trained to treat our customers, and their BMW, with the utmost respect and professionalism! We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times! We hope you enjoy your BMW and drive safe!

January 12, 2022

Vehicle service on my ‘02 325cic was completed promptly and thoroughly with no issues. Service Advisor, Steve Kazlauskas, was as always professional, friendly and helpful. More

by drm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kazlauskas
Feb 23, 2022 -

BMW of Ridgefield responded

Thank you so much for your 5 star review! At BMW of Ridgefield we make sure our staff is highly trained to treat our customers, and their BMW, with the utmost respect and professionalism! We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times! We hope you enjoy your BMW and drive safe!

January 05, 2022

Dangerously filthy windshield in loaner car. When I asked specific question about how the reprogramming of the engine would translate to fuel efficiency, horsepower and overall performance, I found the answe More

by Eric.bosch
Friendliness
Recommend Dealer
No
Employees Worked With
Question is not relevant
December 14, 2021

BMW of Ridgefield's service department is exceptional! They're courteous, efficient, timely and second to none in the industry. More

by r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kazlauskas, Jessica Dallinga
Feb 23, 2022 -

BMW of Ridgefield responded

Thank you so much for your 5 star review! At BMW of Ridgefield we make sure our staff is highly trained to treat our customers, and their BMW, with the utmost respect and professionalism! We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times! We hope you enjoy your BMW and drive safe!

December 11, 2021

The dealership and the service manager is very knowledgeable about the car. Dealership very friendly More

by Julietscotto@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hout Ly, KJ Haddad, William O'Neill, Robert Mahoney, Jack Polman, Patrick Moreau
Feb 23, 2022 -

BMW of Ridgefield responded

Thank you so much for your 5 star review! At BMW of Ridgefield we make sure our staff is highly trained to treat our customers, and their BMW, with the utmost respect and professionalism! We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times! We hope you enjoy your BMW and drive safe!

December 08, 2021

Very courteous service staff, always a pleasure working with them. Top notch customer service every time. More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael
Feb 23, 2022 -

BMW of Ridgefield responded

Thank you so much for your 5 star review! At BMW of Ridgefield we make sure our staff is highly trained to treat our customers, and their BMW, with the utmost respect and professionalism! We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times! We hope you enjoy your BMW and drive safe!

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