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BMW of Ridgefield - Service Center

Ridgefield, CT

4.2
113 Reviews
Call Service Center (203) 438-0471

113 Reviews of BMW of Ridgefield - Service Center

Sort by
December 04, 2022

Steve K is an Excellent Service advisor. Always keeps us up to date on our vehicle status. Goes above and beyond to make sure all goes well. More

by MattJ1320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kazlauskas
Report | Print
December 02, 2022

Thank you to Walter and Frank for seeing me last minute I really appreciate it. I would continue to service my vehicle at BMW of Ridgefield. More

by Alotadoe2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Contorno
Report | Print
September 17, 2022

Best service in the 3 state area! sales and service! Quick and responsive, that's the reason I am a customer since more than 10 years! More

by jprivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Mahoney
Report | Print
September 08, 2022

EFFICIENT SERVICE & EASY TO USE DEALERSHIP SERVICE ADVISOR MR JAMES DELANEY ON TOP OF THINGS & KEPT US INFORMED More

by HEINRICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAMES DELANEY
Report | Print
Sep 09, 2022 -

BMW of Ridgefield responded

Thank you so much for your kind words and 5 star review! We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times! We hope you enjoy your BMW and drive safe!

September 01, 2022

Awesome service experience Steve treated me as if he knew me for years. Highly recommend this dealership. Very well organized and efficient. More

by Danielm.musa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Sep 09, 2022 -

BMW of Ridgefield responded

Thank you so much for your 5 star review! We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times! We hope you enjoy your BMW and drive safe!

August 12, 2022

As always, good experience. Friendly, thorough and efficient. Would definitely recommend to family and friends. Thank you Tom! More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Aug 15, 2022 -

BMW of Ridgefield responded

Thank you so much for your kind words and 5 star review Mary! We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times! We hope you enjoy your BMW and drive safe!

July 30, 2022

This is the best dealership one could have. In every way! The service is impeccable and so very friendly. We have purchased over 20 years numbers of cars from them only asking them to pick More

by JamesMead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia, Jim Delaney and Walter
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Aug 15, 2022 -

BMW of Ridgefield responded

Thank you so much for your kind words and 5 star review James! At BMW of Ridgefield we make sure our staff is highly trained to treat our customers, and their BMW, with the utmost respect and professionalism! We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times! We hope you enjoy your BMW and drive safe!

July 29, 2022

Tom D. and his team are excellent when it comes to servicing your car. They go over your vehicle and show you issues that need attention. They are very thor More

by dfabrizi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas DiBenedetto, Ramon Felix
Report | Print
Aug 04, 2022 -

BMW of Ridgefield responded

Thank you so much for your kind words and 5 star review! We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times! We hope you enjoy your BMW and drive safe!

July 11, 2022

Staffing issues seem to slow service … quality remained at good level but expensive and above a comfortable price More

by Robby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stave
Report | Print
Jul 13, 2022 -

BMW of Ridgefield responded

We thank you for your 4 star review and Feedback Robby! Unfortunately Staffing issues is and continues to be a challenge we face everyday, we are working our hardest to overcome those challenges, and we are deeply thankful that you see our quality has remained despite these challenges! Unfortunately, BMW's prices are set across the board, and there is not much we can do about that besides our Monthly service specials that we have on our website! We hope in the future our specials will help you offset the cost of your BMW's maintenance. We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times, we hope you enjoy your BMW and drive safe!

July 09, 2022

Excellent customer service STEVE kept me informed of the progress in my vehicles . He made my visit less stressful very accommodating Efficient service every time I get my cars serviced More

by Eddigeno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kazlauskas , Robert Mahoney
Report | Print
Jul 13, 2022 -

BMW of Ridgefield responded

Thank you so much for your kind words and 5 star review! At BMW of Ridgefield, we make sure our staff is highly trained to treat our customers, and their BMW, with the utmost respect and professionalism that comes with owning a BMW! We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times! We hope you enjoy your BMW and drive safe!

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