BMW of Ridgefield

Straightforward, helpful, and very cool people overall. Straightforward, helpful, and very cool people overall. Dave Quaglio great service, helpful and patient. Highly recommended. I never felt pressured Straightforward, helpful, and very cool people overall. Dave Quaglio great service, helpful and patient. Highly recommended. I never felt pressured or rushed. They did not keep calling me or emailing to try and close the deal. Was able to test drive a vehicle without any hesitation. Purchsade a vehicle, and they spent a lot of time going over the vehicle with me which was very helpful. More

Working with James was fun and productive. I wasn't sure what I wanted and within 2 hours, we narrowed it down, after test driving 2 cars. He listened, and came back with relevant suggestions. I ended up what I wanted and within 2 hours, we narrowed it down, after test driving 2 cars. He listened, and came back with relevant suggestions. I ended up in a 2008 certified pre-owned with 15,000 miles on it, 328xi. I love the car. One thing to note that was slightly unsettling. James was up front that he would try to sell me a NEW car instead of pre-owned for the same price. He came back with a loaded 2011 328xi, and when he explained the financing option, after paying about 400 a month for 5 years, I would still owe $17,000 on the car. This was called "Select Financing" and I found it to be ridiculous. I could not believe that he was selling it with a straight face, but I guess that it works for some people - not me. I came on the hottest day of the year and they were having a barbecue sales event. I made it clear that I didn't want to wait on line, did not want to eat, but merely wanted to do the deal. They understood that and immediately introduced me to James who personally attended to me the entire time, even though he could have been part of the sales promotion. Nice job there. James was fantastic - highly recommend. More

We had an excellent buying experience at Ridgefield BMW. Friendly, personal service from professionals. Great product, reasonable price and the staff was wonderful to deal with. Highly recommend! Friendly, personal service from professionals. Great product, reasonable price and the staff was wonderful to deal with. Highly recommend! More

I have leased or purchased many cars from BMW Ridgefield and have always had a great experience. My Salesman, Bob Mahoney, is the best in the business. He knows the cars inside and out, and works harder th and have always had a great experience. My Salesman, Bob Mahoney, is the best in the business. He knows the cars inside and out, and works harder than anyone to ensure a great experience before and after he delivers the car. Other dealers play games and never remember you. When I walk into Ridgefield, I am treated like family. You've got to got to BMW Ridgefeld and ask for Bob Mahoney More

Prior to moving to the area, I had a bad experience with a dealer in Long Island. It would take a month or more to get a service appointment and my car was never ready when they said it would be. On my fi a dealer in Long Island. It would take a month or more to get a service appointment and my car was never ready when they said it would be. On my first service visit I told Steve that I loved my car, but so far hated my dealership experience. I believe my exact words were... "They sucked. I hated them. I don't want to hate you. I love my car, but I will change the make on my next purchase if this is not a good experience." They have not disappointed! Steve is the best service professional I have ever worked with. He's got great "car-side manner." He totally understands what is important to his clients and treats everyone like they are the most important one coming through the door. Earlier this month, we bought our third certified used vehicle from Kelly Grant. She is a fantastic sales professional and understands our needs. She listens to what we want and delivers exactly what will fill our criteria. I love my X5 (the second one we've gotten from them) and my husband loves his 528xi. I put 160K miles on my last car and had no maintenance complaints. My husband is thrilled. His last car was a new Subaru... or as I call them Suba-booooos... and was constantly in the shop. For the same money, he's got a reliable certified used vehicle that over delivers in style, luxury and performance. We are really happy. Can't wait to see the new building. More

This was one of the best experiences I have had in purchasing a vehicle. James our sales person went out of his way to ensure that everything went smoothly. Great pricing and customer friendly staff purchasing a vehicle. James our sales person went out of his way to ensure that everything went smoothly. Great pricing and customer friendly staff. I would definately purchase a vehicle from here again. Shopped around at other dealerships, but BMW Ridgefield offerred the best pricing and James was soo wonderful I simply had to purchase from him. More

David Quaglio is the Client Advisor who managed our purchase. He is knowledgeable, conscientious, and professional. He handled every issue which we encountered in an extremely competent and respectfu purchase. He is knowledgeable, conscientious, and professional. He handled every issue which we encountered in an extremely competent and respectful manner. More

I highly recommend Jack and BMW of Ridgefield for great service and a great deal. I ordered a new X5 from them at the end of 2010 and had the most pleasant buying experience I've had in 15 years of car sho service and a great deal. I ordered a new X5 from them at the end of 2010 and had the most pleasant buying experience I've had in 15 years of car shopping. It was the attention to little details, like having our license plates ready to go when we picked up the car, that made the difference here. Also, they didn't play games during price negotiations. Most BMW salespeople I've dealt with have such an unrealistic approach to pricing and are usually quite difficult to deal with. Jack, on the other hand, was quite straightforward, responsive to calls and emails, and a pleasure to deal with. We will definitely think of him first for our next car purchase. More

We really wanted a CPO 328i and were having a hard time finding the right one at the right price. James spent a lot of time digging around the inventory between Ridgefield & Bridgeport. The communication w finding the right one at the right price. James spent a lot of time digging around the inventory between Ridgefield & Bridgeport. The communication was good and he was very honest and diligent. We finally found a 2011 service loaner and bought it! Had the car serviced once so far and they staff was fantastic. More

Excellent contact from everybody there. It looks like if Excellent contact from everybody there. It looks like if anyone want the customer happy and they succeeded ! The following is jut to satisfy the stu Excellent contact from everybody there. It looks like if anyone want the customer happy and they succeeded ! The following is jut to satisfy the stupid rule of 25 words minimum. More