BMW of Pompano Beach - Service Center

Service good. But was not happy that I couldn’t use a coupon for part of the service But was not happy that I couldn’t use a coupon for part of the service More

Great, friendly and competent service ! Dealing with Mike Fine was a pleasure! Much better than Vista ! Dealing with Mike Fine was a pleasure! Much better than Vista ! More

I scheduled my service in response to ad for a special rate. When I arrived I was told I wasn't eligible for the rate. Only when I threatened to leave did the service person somehow find a coupon. Service rate. When I arrived I was told I wasn't eligible for the rate. Only when I threatened to leave did the service person somehow find a coupon. Service took a bit longer than expected with an appointment. More

To BMW, Thank you for a wonderful service experience at Pompano Beach BMW. I appreciate the excellent service with my vehicle from the service manager Frank DeVarona and the service representative Joh at Pompano Beach BMW. I appreciate the excellent service with my vehicle from the service manager Frank DeVarona and the service representative Johnathan. I always feel that my car will have excellent service with this dealership. More

Thanks again for such amazing customer service. Mike Fine always goes above and beyond to service my car. I know I am in good hands at this dealership. A true asset to the BMW team. Violeta Mike Fine always goes above and beyond to service my car. I know I am in good hands at this dealership. A true asset to the BMW team. Violeta More

Andres was really nice with me for my Pompano BMW experience! I'll be back next year! experience! I'll be back next year! More

We met with Mike Fine in the service dept. He was helpful and efficient. Work was done quickly. He was helpful and efficient. Work was done quickly. More

It seems like they are not interested in the customer experience. Lack of acknowledgment when the customer arrives. Long wait to see service advisor who was too busy with other things. experience. Lack of acknowledgment when the customer arrives. Long wait to see service advisor who was too busy with other things. More

called in the am. desperate with a flat tired. got in quickly without issues. carlos was awesome , the advisor got everything efficiently done and got me a lyft to ge desperate with a flat tired. got in quickly without issues. carlos was awesome , the advisor got everything efficiently done and got me a lyft to get to my home . and back. tire was replaced quickly. all was great . More

Have been using this dealership since they opened. Always easy to make an appointment. Everyone I dealt with, both in service department and sales, has been very helpful and easy to deal with. Highly Always easy to make an appointment. Everyone I dealt with, both in service department and sales, has been very helpful and easy to deal with. Highly recommend this dealership. More