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BMW of Peoria
Peoria, IL
120 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 120 reviews
March 19, 2019
They stole my X5 Took my 2010 X5 in for service. Diesel engine in limp mode. Mechanics are unable to determine error codes so they just start replacing parts. Step 1 C Took my 2010 X5 in for service. Diesel engine in limp mode. Mechanics are unable to determine error codes so they just start replacing parts. Step 1 Charge $200 to diagnose the problem. Can find anything wrong. Step 2 remove and drain gas tank $1200. That didn't work. Step 3 tear down engine replace swirl valves $1400. That didn't work. Step 3 Clean ERG valve and clean injectors $650. That didn't work. Step 4 walk away from it for a week. Step 5 actually find the problem. Clogged catalytic converter $4500. So It took them 16 days to rack up nearly $8000 in repairs on a $11,000 vehicle. I was not going to pay that much for that vehicle. They happily gave me $4000 for the car. I saw it the next week for sale on their website for $14000. STOLEN More
by K
Employees Worked With
Carl B , and xxxxxxx service manager
January 15, 2019
Clinton Leman was a pleasure to work with. Clinton Leman was a pleasure to work with and very professional. Made entire process easy and straight forward. Definitely recommend and will buy agai Clinton Leman was a pleasure to work with and very professional. Made entire process easy and straight forward. Definitely recommend and will buy again in the future. More
by VictorL
Employees Worked With
Clinton Leman
October 18, 2018
Neal Really helped me out! I received a great deal on my new X5! Neal and Clinton did a great job! I will be coming back for my next Vehicle! I received a great deal on my new X5! Neal and Clinton did a great job! I will be coming back for my next Vehicle! More
by dryaseen
Employees Worked With
Neal Parod, Clinton Leman
August 13, 2018
Unprofessional Car Sales Manager Drove 1 hour & 30 minutes to Peoria shopping for a new car. When we got there the salesman met us right at the door, that was great. When we were un Drove 1 hour & 30 minutes to Peoria shopping for a new car. When we got there the salesman met us right at the door, that was great. When we were unable to match pricing the salesman thanked us then said that the sales manager wanted to meet us, so we waited as he was on the phone. We waited for over 5 minutes and finally a man came and and introduced himself as Woody, Sales Manager, he met us to tell us he could move the numbers around, but I kindly stated that it wouldn’t change the price and thanked him for his time and as I extended my hand to shake his, abruptly he jumped up, wouldn’t shake my hand and stormed into his office and threw down the quote he wrote and told someone to give us our key. We were in shock, to say the least, and stood there in utter disbelief. My wife stayed out loud, how unprofessional he was and how as a manager he was completely disrespectful to us and very poor judgement for a man in her s position. He then came out of his office yelling “it’s time for you to go”, my wife asked he was going to put his hands on me as he was very angry. We walked out in total disbelief. More
by Chad
Employees Worked With
Christopher Wood
June 27, 2018
Always a Pleasure! Carl Luthy is a very or great salesman. Really love doing business with Carl. A straight forward gentlemen and cut right through the chase. Hope to Carl Luthy is a very or great salesman. Really love doing business with Carl. A straight forward gentlemen and cut right through the chase. Hope to do all my business with Carl. Thanks, Ruth Gibbs Gayls More
by Ruth
Employees Worked With
Clinton Leman, Jim Schertz
March 12, 2018
I took car in for service at 7:55 am and at 1:05pm car still Took car in for service at 7:55am and at 1:05pm car still not serviced!!!. Wanted to give loaner car but I declined to late... Took car in for service at 7:55am and at 1:05pm car still not serviced!!!. Wanted to give loaner car but I declined to late... More
by MaryMcAfee123
Employees Worked With
Craig and the service manager...
March 06, 2018
Will purchase from BMW It takes us awhile to make a decision on a car purchase. We like to do our homework and make the best possible decision. We visited BMW of Peoria and It takes us awhile to make a decision on a car purchase. We like to do our homework and make the best possible decision. We visited BMW of Peoria and had an excellent experience with Alex Goergen. He took the time to learn what our needs and expectations were and we felt like he wanted to help us select a vehicle that would be perfect for us and not push us into something that happened to be on the lot. We will return to make the deal with Alex. He was professional and friendly and we will tell our friends and relatives to take their business to him. More
by conservative1991
Employees Worked With
Alex Goergen
December 12, 2017
Absolutely fatantastic. I'm not sure I could have had a better experience with a dealership. Carl, Clinton, Jim, and the entire group here is as top notch as you could possib I'm not sure I could have had a better experience with a dealership. Carl, Clinton, Jim, and the entire group here is as top notch as you could possibly get. A+++ all the way around, they couldn't have been more friendly, courteous, helpful, and professional. The best. More
by NickC.
Employees Worked With
Carl Luthy, Clinton Leman, and Jim Schertz in financing.
November 30, 2017
Great Purchase Experience I had been driving my car from college for almost 8 years and was ready for a change. I researched some German brands online, for months, and narrowe I had been driving my car from college for almost 8 years and was ready for a change. I researched some German brands online, for months, and narrowed it down to a few that I wanted to test drive. BMW of Peoria was my first stop and I was not planning to make a purchase that day. I met with the salesman, Alex Goergen, and we discussed a few of the X models. We test drove the new X3 and I was blown away by the performance and all of the features. When we got back to the dealership, I was introduced to rest of the team (Clint, Blake, Woody, Jim) and the customer treatment was incredible. We were also able to compare the X3 with the other brands I was interested in and I soon realized that BMW was the right choice. Alex provided a stress-free buying experience and made sure I was getting the right vehicle that would meet my needs, not just pushing the bigger or more expensive model. A few hours later, I was driving home in my new X3, more than thrilled with my purchase. I am definitely looking forward to my future relationship with BMW of Peoria! More
by FlytheW
Employees Worked With
Alex Goergen, Clinton Leman
November 28, 2017
Positive Experience We were looking for a used SUV/van and found a few in Northern Illinois including one at BMW of Peoria. We liked that one because it fit most of our We were looking for a used SUV/van and found a few in Northern Illinois including one at BMW of Peoria. We liked that one because it fit most of our needs. We were able to take care of the bulk of the transaction via phone and email which was very convenient. When we arrived at the dealership, the vehicle was ready for us to look at and test drive. We were pleasantly surprised at how quickly we finished up the paperwork for the sale. We were able to get back on the road home less than 3 hours after we arrived. More
by mjmldm
Employees Worked With
Alex Goergen
