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BMW of Peoria

Peoria, IL

4.6
120 Reviews

1720 W Pioneer Parkway

Peoria, IL

61615

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Showing 120 reviews

April 18, 2020

This is the best car dealership by far. I have dealt with 3 different car dealerships within the last month and a half. I can honestly say BMW of Peoria will continue to get my family's business. Every per More

by Billydavison309
Recommend Dealer
Yes
Employees Worked With
Tony Batson, Jim Schertz
March 19, 2020

BMW Peoria review From start to finish, BMW of Peoria made the process of purchasing my first 2020 228xi flawless. When I pulled up to the dealership my new car was spo More

by wantlands
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rumley
February 29, 2020

Great customer service at BMW of Peoria. We appreciate the time and care they put into helping us find the right vehicle at the best price. Always a pleasure to work with Jim Schertz. More

by Danny H
Recommend Dealer
Yes
Employees Worked With
Clinton Leman, Jim Schertz
February 29, 2020

Outstanding dealership providing excellent selection and service! We've had the opportunity to work with Jim Schertz over the years and he always goes above and beyond to help us get the best deal! More

by Gisele H
Recommend Dealer
Yes
Employees Worked With
Jim Schertz
December 30, 2019

Would definitely buy a new car from Jim Schertz again! My experience with Jim Schertz has always been good. I have bought several of my last cars from him. He is always extremely helpful and knowledgeabl More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Schertz
December 09, 2019

This is the worst car dealer for service. We’ve been servicing our car at other dealer in Chicago Area since we owned it in 2015. When we moved to Peoria we had to deal with this dealer twice. First More

by M.alraghib
Recommend Dealer
No
Employees Worked With
Service
Dec 12, 2019 -

BMW of Peoria responded

Thank you for your feedback. I understand your maintenance light is still on after service. I also understand why you would want this light reset. In order for your maintenance light to be reset, the required maintenance must be completed in its entirety. We would love to help you with this. Hopefully, we can discuss the best course of action to accomplish the necessary goals to reach the remedy that you are looking to achieve. If you have any questions or concerns, please don't hesitate to contact us at 309-692-4840

November 25, 2019

Do not do business with Chris Wood or BMW of Peoria Do not do business with Chris Wood "Woody". Do not do business with Sam Leman (owner of BMW of Peoria). Ironically, all the negative reviews of this d More

by Watercans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher Wood
November 04, 2019

Great people! The entire new car purchase experience was pleasant and handled with the expected level of professionalism. We had a small problem in the process and More

by RSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Hutton, Clinton Leman
October 10, 2019

I’m very disappointed with the Service Department at the Peoria Dealership! I had 3 recalls(two were for the Airbags, one of which could cause death if deployed!) for my 2007 BMW X3 and they couldn’t get m More

by Heidi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cody Sarenius
Oct 14, 2019 -

BMW of Peoria responded

Hello Heidi, We are sorry to hear that your experience with our service department was less than satisfactory, regarding the airbag light and the delay in getting your vehicle serviced. In an effort to address your concerns and clear up any misunderstandings there may be, please contact our Service Manager Ryan Moran at 309-692-4840. He will be happy to assist you in any way he can. Again we are sorry for any inconvenience this may have caused you and we appreciate the feedback. Thank you.

May 24, 2019

Woody the sales manager is a total liar I bought a used car from another state. The salesman told me it was in amazing running condition and one of the nicest used cars he had seen. I assu More

by NHLAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher Wood
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