BMW of Peoria
Peoria, IL
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Exceptional Service! Blake is a PRO Car shopping today. My wife and I had two awful experiences in a row at other Peoria luxury car dealers. We weren't even planning on considering a BMW Car shopping today. My wife and I had two awful experiences in a row at other Peoria luxury car dealers. We weren't even planning on considering a BMW and the vehicle was great but the care and attention we received from BLAKE, WOODY, CLINTON and the whole staff restores my confidence that elite service is available right here in Peoria. POSITIVELY RECOMMENDED - we love our new Ultimate Driving Machine. More
Excellent experience I have purchased three cars at BMW of Peoria and have had a great experience each time. The staff are helpful and the managers are friendly. I receive I have purchased three cars at BMW of Peoria and have had a great experience each time. The staff are helpful and the managers are friendly. I received a fair price for my trade-in and love my newest BMW. More
Nobody does it better!!!!!! I'm going on my 7th BMW from Woody and guys at BMW of Peoria. I am the kind of guy that shops and shops and shops the other dealers and I always come I'm going on my 7th BMW from Woody and guys at BMW of Peoria. I am the kind of guy that shops and shops and shops the other dealers and I always come back to Woody because he ends up beating them. Now Clinton Leman is heading up the dealership and things are even better with how they take care of my needs when it comes time for service. Woody and Clinton are the Dynamic Duo of BMW's...can you guess who Robin is? More
Sales The sales group at BMW of Peoria is fantastic, and their passion for the brand is outstanding. They are willing to go above and beyond to make a deal. The sales group at BMW of Peoria is fantastic, and their passion for the brand is outstanding. They are willing to go above and beyond to make a deal. I once saw Woody punch a bear in the face, then sell that bear a car. More
Top shelf industry professionals like Woody Woody is a giant superstar and the team with Clinton, the whole staff is awesome! The new and pre-owned inventory rocks. True enthusiasts and strongly Woody is a giant superstar and the team with Clinton, the whole staff is awesome! The new and pre-owned inventory rocks. True enthusiasts and strongly recommended. More
Worst dealership in Peoria Bought cars here for 20 years but never again. They don't step up to the plate when you need help and they don't follow though on promises. Bought cars here for 20 years but never again. They don't step up to the plate when you need help and they don't follow though on promises. More
My experience at BMW of Peoria Carl Luthy a sales representative at BMW of Peoria was a great help with ordering a 2018 BMW 340i. He was very knowledgeable and helpful with all the Carl Luthy a sales representative at BMW of Peoria was a great help with ordering a 2018 BMW 340i. He was very knowledgeable and helpful with all the options available for a new BMW. Carl listened to me and guided me through the ordering process for the perfect BMW. Bob More
Out of state buyer who experienced excellent service I'm a Michigander who wanted a particular model, year, color, feature line-up and price for my next car. I found it 5 hours away at BMW of Peoria. T I'm a Michigander who wanted a particular model, year, color, feature line-up and price for my next car. I found it 5 hours away at BMW of Peoria. The salesperson with whom I communicated, Sam Swiskoski, was very helpful. I needed him to be my "eyes" and he personally inspected the car, drove it, and sent me pictures and videos. He accurately described the condition. I negotiated the purchase on a Friday morning, secured a one-way rental, and drove 5 hours to Peoria the next morning (Saturday). I returned the rental car at the Peoria airport where Sam met me with the car (my new car). Our travel back to the dealership was my test drive and I was very pleased with the car and did not have any surprises. The novelty of the recent purchase and high satisfaction with the transaction and the vehicle gave me some (needed) extra energy for the 5 hour return trip. I wouldn't hesitate to buy a car from them again. More
Great Customer Service We just bought a Bmw from Orlando all the process was smooth and fast, he is a really friendly person we recommnend him to any person. We just bought a Bmw from Orlando all the process was smooth and fast, he is a really friendly person we recommnend him to any person. More
Absolutely disgusted. I bought a brand new BMW M3 from BMW of Peoria. It was a cross-country purchase, but the General Manager of BMW of Peoria, Jon Fehr, promised me that I bought a brand new BMW M3 from BMW of Peoria. It was a cross-country purchase, but the General Manager of BMW of Peoria, Jon Fehr, promised me that he would be my personal eyes and ears there to make sure the car was exactly as advertised and that everything was taken care of for me. This was not the case. In fact, there were several promises that were not kept and multiple problems with the representation of the transaction on the part of Mr. Fehr and BMW of Peoria. This complaint, though, will address the main problem, which I have communicated to Mr. Fehr and BMW of Peoria, with not even the smallest attempt on their part to remedy the situation. To put it succinctly, there was undisclosed paint damage to the front spoiler on this new BMW M3. It will require the bumper to be removed and a complete respray. I brought this up to the General Manager, Jon Fehr, and I have been completely blown off. The driver said the dealership was well aware of this preexisting damage to the front bumper when he arrived to pick up the car. This greatly reduces the value of what is otherwise a collector car in mint condition as now one of the main exterior parts will not have original factory paint. This has absolutely ruined my buying experience, as it doesn't feel particularly good to be taken advantage of on a cross-country deal. This was a long-distance purchase, so I was trusting Mr. Fehr and this dealership to be honest and forthcoming as I was unable to be there to see the car in person before purchase. Horribly disappointing and sketchy. In the end, they dropped a damaged car on me that is worth far less than they represented and will cost me even more money to attempt to remedy, even though no remedy will truly make it original and unaltered. More