BMW of Owings Mills - Service Center

I received excellent service, and look forward to working with the staff again. The service manager kept me informed of status, and was able to explain everything dealing with the repair. with the staff again. The service manager kept me informed of status, and was able to explain everything dealing with the repair. More

Excellent and friendly service. Kept me updated on the progress of the service I needed. Kept me updated on the progress of the service I needed. More

Customer Service is stellar. Michelle is always informative and service times are short. Great 👍🏽 business Michelle is always informative and service times are short. Great 👍🏽 business More

Service advisor Jon was extremely helpful and was able to answer my questions clearly. Despite the repairs taking a bit longer than anticipated, BMW of Owings Mills maintained prompt communication with me. answer my questions clearly. Despite the repairs taking a bit longer than anticipated, BMW of Owings Mills maintained prompt communication with me. More

I’ve been with this dealership since 2009 because of the great service and professionalism of the staff. Mr. Mark Johnson is always professional and courteous. great service and professionalism of the staff. Mr. Mark Johnson is always professional and courteous. More

The repair took too long, way beyond what my insurance allows for rental car. The person assigned to handle the repair of my car was not very forthcoming with updates regarding the status of the repair. allows for rental car. The person assigned to handle the repair of my car was not very forthcoming with updates regarding the status of the repair. More

Michelle is simply amazing. Easy to contact, excellent service, ease of communication the entire time there. Always a pleasure. Easy to contact, excellent service, ease of communication the entire time there. Always a pleasure. More

Milena was a pleasure to work with! She provided amazing customer service and I appreciate her keeping me updated about my vehicle as it was getting serviced. As always, I am also thank She provided amazing customer service and I appreciate her keeping me updated about my vehicle as it was getting serviced. As always, I am also thankful for the video the technician supplied explaining the recommended work. Owings Mills BMW is definitely my favorite BMW dealership because of their exceptional customer service as compared to others in the area! More

Marlina was great. Great customer service. She communicated with me the entire time. She was able to get my car back on the road as I needed to head to airport for a Great customer service. She communicated with me the entire time. She was able to get my car back on the road as I needed to head to airport for a business trip. I will definitely keep getting my car serviced here. My husband drives a BMW as well and will now use this service center as well. More

My service was done at timely matter the service with excellent. I will recommend it to a friend. excellent. I will recommend it to a friend. More