BMW of Owings Mills - Service Center

Our experience bringing in our truck for service was nice, quick and easy. Our service advisor, Mr. Johnson, was nice and friendly, and was helpful in answering some questions that we had. nice, quick and easy. Our service advisor, Mr. Johnson, was nice and friendly, and was helpful in answering some questions that we had. More

Always polite and professional. Mark really listened to me! I don't like the video and all the text messages ,prefer talking to human being! Mark really listened to me! I don't like the video and all the text messages ,prefer talking to human being! More

Derrick and Mark ordered tires for me and had them installed. I appreciate their help. installed. I appreciate their help. More

Mark i s always knowledgeable and professional. If he does not know the answer he makes sure he gets an answer. Always willing to help in anyway possible. If he does not know the answer he makes sure he gets an answer. Always willing to help in anyway possible. More

Derrick Edwards is the best and make dropping off the car and dealing with the problems easy. He is so understanding and knows what the problem could be. Thankful that he’s my service advisor. and dealing with the problems easy. He is so understanding and knows what the problem could be. Thankful that he’s my service advisor. More

Wanted to thank Mark Jonson and Owings Mills BMW for excellent support during the service visit! excellent support during the service visit! More

A decade long trusted relationship with this dealership. High quality customer focused maintenance services. My preferred go-to place for my car services. High quality customer focused maintenance services. My preferred go-to place for my car services. More

The staff are always polite courteous friendly and professional. They take time to explain everything and every step so I understand what is going to happen, they are knowledgeable. I am always made t professional. They take time to explain everything and every step so I understand what is going to happen, they are knowledgeable. I am always made to feel that I am a valued customer. More

I came in with a problem with one of my tires. I was fully aware that it was time for new tires on my vehicle. My service advisor was Bryanna Hoskinson. She was very informative and patient with I was fully aware that it was time for new tires on my vehicle. My service advisor was Bryanna Hoskinson. She was very informative and patient with me and well as her other customers. Trinity assisted in providing a loaner. She was very helpful and accommodating. I left the dealership with a reasonable deal on four new tires and an alignment. When I received the call that the service was completed, I got the extra bonus of it coming in under the original price. More

Very good service. Took good care of my BMW and on promised time. Milena was excellent. Took good care of my BMW and on promised time. Milena was excellent. More