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BMW of Owings Mills
Owings Mills, MD
996 Reviews
BMW of Owings Mills is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible.
BMW of Owings Mills is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive.
If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car.
But, BMW of Owings Mills is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs.
Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 996 reviews
June 01, 2025
Everyone was very friendly and helpful. The work we requested was done and all our needs were met. The work we requested was done and all our needs were met. More
by curtraz
Verified Customer
June 01, 2025
Service was good but the wait times are too long. Went there twice and each time it was 3 hours wait. Went there twice and each time it was 3 hours wait. More
by nzj7838
Employees Worked With
May 31, 2025
The folks here are always very cordial and accommodating! Love the smiles many of them wear! The service experience has always been a good one Love the smiles many of them wear! The service experience has always been a good one More
by sistatec
May 31, 2025
My experience with Imran was very enjoyable. Everything that was discussed was delivered and with a smile. I will be back when buying my next vehicle. Everything that was discussed was delivered and with a smile. I will be back when buying my next vehicle. More
by scaggsd
Employees Worked With
May 31, 2025
BMW Owings Mills is always efficient and the customer service is excellent. They treat you like family . service is excellent. They treat you like family . More
by HART.MUKEBA26
May 30, 2025
Mark was responsive, helpful, provide a clear explanation of what would be done and when and took great care of us. of what would be done and when and took great care of us. More
by srosen3
Employees Worked With
May 30, 2025
Derrick was great. The woman who handled the loaners was absolutely awful. The work customer service I’ve ever experienced. I waited 45 minutes for her to even take me The woman who handled the loaners was absolutely awful. The work customer service I’ve ever experienced. I waited 45 minutes for her to even take me ( I had an appointment and a reserved loaner). She never made eye contact. Never apologized for the delay. Talked like she had something in her mouth. Never told me what was going on. I complained and spoke to the manger who wa at least apologetic and helped the loaner girl but she has NO business working the desk alone as she has no customer service skills, has no idea how to do her job, the loaner smelled like smoke and the car fresheners clearly tried to mask it and the whole experience was absolutely awful. If I ever come back and she is working the loaner desk I will leave. There were so many people that morning waiting bc she works as a snails pace and is clueless and rude More
by jb
Employees Worked With
Other Employees :
The loaner girl - atrocious - made the whole experience terrible
May 30, 2025
EXCELLENT STAFF! VERY PLEASANT EXPERIENCE!MY WHOLE FAMILY LOVES THAT DEALERSHIP.WOULD DEFINITELY RECOMMEND THEM! VERY PLEASANT EXPERIENCE!MY WHOLE FAMILY LOVES THAT DEALERSHIP.WOULD DEFINITELY RECOMMEND THEM! More
by MJOHNSON67
May 29, 2025
I received excellent service by Mark and BMW of Owings Mills. I am always impressed and pleased whenever I need service. Keep up the great work. Mills. I am always impressed and pleased whenever I need service. Keep up the great work. More
by vrpack
Employees Worked With
