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BMW of Owings Mills

Owings Mills, MD

4.7
1,110 Reviews
BMW of Owings Mills is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible. BMW of Owings Mills is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive. If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car. But, BMW of Owings Mills is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs. Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
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9702 Reistertowns Road

Owings Mills, MD

21117

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Showing 1,110 reviews

July 19, 2025

This was a great experience! First time here and I loved the service. Mark Johnson is professional and very knowledgeable in his field. Problem was solved! More

by SHARPE922.MS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

BMW of Owings Mills responded

Thank you for the awesome review! We’re thrilled to hear that you had a great experience with us at BMW of Owings Mills. It's fantastic to know that Mark was able to assist you professionally and knowledgeably. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Team at BMW of Owings Mills

July 19, 2025

Always a pleasure! My loaner service is the BEST. I always have a great experience! More

by tplyles.tl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful feedback! We're thrilled to hear that you consistently have a great experience with our loaner service at BMW of Owings Mills. Looking forward to serving you again soon! Sincerely, The Team at BMW of Owings Mills

July 19, 2025

Danny did a great job with the whole process. Once we arrived at a deal he had the car ready to go. We were driving out in our new car in record time More

by bryanwachs2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Cushner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

BMW of Owings Mills responded

Bryan, thank you for your fantastic feedback! We're thrilled to hear that our team at BMW of Owings Mills was able to make your car-buying experience smooth and efficient. Enjoy your new car, and we look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

July 19, 2025

I was pleasantly surprised that I really didn’t have to wait too long and that it didn’t cost me a fortune. More

by jacquelinebarnes51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

BMW of Owings Mills responded

Thank you for your feedback, Jacqueline! We’re excited to hear that your experience at BMW of Owings Mills exceeded your expectations with minimal wait time and great value. We appreciate you taking the time to share your positive experience and hope to see you again soon! Sincerely, The Team at BMW of Owings Mills

July 18, 2025

I left my garage opener in my truck and asked the young lady who filled out the paperwork if she could get it for me? After 15 minutes of waiting in the loaner I asked what happened then she told me that More

by BURKE.BURKE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick Edwards
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

BMW of Owings Mills responded

Thank you for sharing your experience with us. We understand how frustrating it must have been to wait for your garage opener and feel unacknowledged during your time at BMW of Owings Mills. Your feedback is valuable, and we appreciate you bringing this matter to our attention. We strive to provide excellent customer service and ensure that our clients feel respected and cared for. We would like the opportunity to address your concerns further, so please feel free to reach out to us directly. Thank you again for your feedback. Sincerely, The Team at BMW of Owings Mills

July 18, 2025

Mark is very knowledgeable, professional and easy to talk to about whatever is going on with my vehicle and I feel comfortable with what we discuss regarding my vehicle. More

by only1tiaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with Mark at BMW of Owings Mills. It's fantastic that you feel comfortable discussing your vehicle with him. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

July 17, 2025

Great experience at Owings Mills BMW! The staff were very attentive and got me in and out. More

by valle.lucy3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review, Lucy! We're thrilled to hear that you had a great experience at BMW of Owings Mills and found our staff attentive. We strive to provide efficient service, and it's rewarding to know we met your expectations. We look forward to welcoming you back for your next visit! Sincerely, The Team at BMW of Owings Mills

July 17, 2025

Mark always provides the best customer service and the repairs are handled very well! All the customer service people are extremely polite! More

by kurt26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

BMW of Owings Mills responded

Thank you, Kurt! We're happy to hear that Mark and our team at BMW of Owings Mills provided you with excellent customer service and handled your repairs effectively. We appreciate your feedback about our staff’s politeness. We hope to see you again soon. Sincerely, The Team at BMW of Owings Mills

July 17, 2025

Excellent Service Center, staff is always very helpful, vehicle is always ready as promised . Answered all my questions. More

by lbarnes5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Imran Javed
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

BMW of Owings Mills responded

Thank you! We appreciate your feedback about the excellent service you received at BMW of Owings Mills. It's great to hear that our staff was helpful and that your vehicle was ready as promised. We look forward to assisting you again soon. Sincerely, The Team at BMW of Owings Mills

July 16, 2025

Great sales team, very professional. They answered every question and made my purchase which started online very easy to navigate. Miguel, Daniel, and Jesse to great care of me! More

by roland.r.penny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel
Jul 16, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review, Roland! We’re thrilled to hear about your positive experience with our sales team at BMW of Owings Mills. It's fantastic that Miguel, Daniel, and Jesse were able to assist you and make your online purchase seamless. We appreciate your kind words and look forward to welcoming you back in the future! Sincerely, The Team at BMW of Owings Mills