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BMW of Owings Mills
Owings Mills, MD
1,108 Reviews
BMW of Owings Mills is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible.
BMW of Owings Mills is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive.
If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car.
But, BMW of Owings Mills is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs.
Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,109 reviews
July 25, 2025
I have been knowing Derrick since he worked at bmw of Towson and he has always been honest and looked out in my best interest. His honesty represents BMW OF Owings Mills and I value that in a service rep Towson and he has always been honest and looked out in my best interest. His honesty represents BMW OF Owings Mills and I value that in a service rep to be openly honest about my vehicle so I can make decision based on service input and not pressure into a repair. The customer service of the entire service staff including the rental staff was exceptional. My issue was addressed without any push back or excuses. I would highly recommend BMW of Owings Mills to take care of your BMW vehicle and service needs. More
by RICKALLEYNE
Verified Customer
July 24, 2025
Derrick,the service advisor,was extremely helpful from start to finish! He even helped to was my car so I could get out in a timely fashion. His customer service was outstanding!!! start to finish! He even helped to was my car so I could get out in a timely fashion. His customer service was outstanding!!! More
by skroh
July 21, 2025
Customer service is great. The service text are great and I always have a great experience when dealing with BMW Owings Mills. The service text are great and I always have a great experience when dealing with BMW Owings Mills. More
by rsterling61
Employees Worked With
July 21, 2025
Mark is always so welcoming and friendly. He communicates frequently through the day as to the status of my service. I always feel like family at this dealership. He communicates frequently through the day as to the status of my service. I always feel like family at this dealership. More
by Alicertrout
Employees Worked With
Other Employees :
I do not know their names but the young ladies who do the check out are always so lovely, funny and friendly.
July 21, 2025
The lady who help me order my parts was outstanding no mastakes,, the job performance was excellent mastakes,, the job performance was excellent More
by RUBYCAROL2
July 20, 2025
Mark and Michelle are the epitome of customer service. Although automobile maintenance isn’t one of those things you look forward to, I actually enjoy seeing both of them and catching-up like we are all l Although automobile maintenance isn’t one of those things you look forward to, I actually enjoy seeing both of them and catching-up like we are all long time friends! They consistently go above and beyond what should reasonably be expected, and they and treat me like family. I hope BMW leadership takes care of them! More
by JEFFREYWOOLFORD
July 19, 2025
This was a great experience! First time here and I loved the service. Mark Johnson is professional and very knowledgeable in his field. Problem was solved! First time here and I loved the service. Mark Johnson is professional and very knowledgeable in his field. Problem was solved! More
by SHARPE922.MS
Employees Worked With
